I applied online. The process took 1+ week. I interviewed at Scoot Networks in Dec 2018
Interview
Very fast and intense process. In all, 8 interviews with very situational and case-like questions. Very intense, but satisfying in the end.
They were very accommodating to my times and all interviews were one on one, making each conversation flow very naturally. Did not only interview with the support team, but also with local ops and global product, getting a global picture on how support impacts the whole operation.
In all, the process from screen to offer lasted about a week and a half.
Interview questions [1]
Question 1
What tools should a support team have at their hands to give an amazing support experience?
I applied online. The process took 1 week. I interviewed at Scoot Networks in Jan 2018
Interview
Basic Questions in Intro Call with hiring manager followed by On -Site. Interviewed with 4 people including 1 person for culture fit. Mexico. San Francisco, Alberta , Yuta , Utah, ALphabet random stuff
Interview questions [1]
Question 1
Behavioral Questions, Domain Questions, Case Study Questions
Basic Questions in Intro Call with hiring manager followed by On -Site. Interviewed with 4 people including 1 person for culture fit.
I applied online. The process took 3 weeks. I interviewed at Scoot Networks (San Francisco, CA) in Mar 2018
Interview
There was one phone screen. After that, I was invited on-site where I met 1:1 with a few members of the engineering team and a product manager. They were all really nice, friendly and asked fair questions.