Screwfix Interview Questions
Updated 17 Oct 2023
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Interviews at Screwfix
Interviews for Top Jobs at Screwfix
- Sales Assistant (33)
- Service Assistant (27)
- Customer Service Assistant (19)
- Retail Assistant (19)
- Store Manager (7)
- Customer Service (7)
- Assistant Manager (6)
- Customer Assistant (6)
- Branch Manager (4)
- Sales Associate (4)
- Customer Service Supervisor (4)
- Supervisor (4)
- Assistant Store Manager (3)
- Retail Sales Assistant (3)
- Retail Sales Associate (3)
- Shop Assistant (2)
- Customer Advisor (2)
- Customer Service Representative (2)
- Trade Supervisor (2)
- Trade Counter Assistant (2)
- Warehouse Assistant (1)
- Merchandiser (1)
- Account Manager (1)
- Manager Role (1)
- Supply Chain Analyst (1)
- Recruitment Coordinator (1)
- ECommerce Specialist (1)
- Sales Representative (1)
- Customer Sales Assistant (1)
- CSS (1)

Anonymous Interview Candidate in Galway
I applied online. The process took 3 days. I interviewed at Screwfix (Galway)
Not many questions asked. Mainly about hours your availability. Asks about training and previous jobs. Asked about drivers license. Showed me around the store and introduced me to management. The store was busy
- What hours can you work weekly

Anonymous Employee in Dublin, Dublin
I interviewed at Screwfix (Dublin, Dublin)
Basic interview, a walk around the warehouse/Store you’ll be working in,Asked the normal questions in any interview,What can you bring to the job , what have you done to prepare etc
- Why do you want to work for us

Anonymous Employee in Woking, England
I interviewed at Screwfix (Woking, England)
Initial application with CV followed by one in person interview lasting about 30 mins, asking questions about your experiences and reason for choosing Screwfix. It was quite a friendly conversation.
- When is one time you had to overcome a challenge?

Anonymous Employee in Hemel Hempstead, England
I interviewed at Screwfix (Hemel Hempstead, England)
Very scenario based questions. If you have experience then reflect on times where you had difficulty and how you dealt with those issue(s). If you haven't had experience then maybe speak about school or college.
- Q: Name a time when...

Anonymous Employee
I interviewed at Screwfix
Getting to know you. You getting to know the business. Normal questions are asked from customers experience to processes. Understand the culture of the company. What benefits to expect. Talking about what you can bring to the people side of the business
- Tell me about you? Tell me about your experiences?

Anonymous Employee in London, England
I applied online. I interviewed at Screwfix (London, England) in Aug 2023
It wasn't excellent, but unfortunately, they didn't accept me because I didn't meet the requirements that they looked for, and they decided not to proceed with my application (despite telling them that I wanted to have more experience at hardware and I was willing to learn more)
- My job experience Why did I want to work at Screwfix?

Anonymous Employee
I applied online. The process took 5 days. I interviewed at Screwfix in Jun 2023
Very relaxing interview, with supportive interview panel of two managers. Only a couple of technical questions. they were mainly interested in your people skills and ability to work as a team. When you first apply, before the interview there is a psychometric test to complete.
- How to work on own initiative, how to problem solve, how to resolve problems.

Anonymous Interview Candidate in London, England
I interviewed at Screwfix (London, England)
Short, not well organised, didn't seem to remember I was coming, people were nice however was not as smoothly conducted as other interviews I have had. mostly competence questions as is the territory for that sort of job.
- What customer experience do you have?

Anonymous Interview Candidate in Yeovil, England
I applied in-person. The process took 5 weeks. I interviewed at Screwfix (Yeovil, England) in Apr 2023
The overall experience was good everyone was friendly, and the tone of the interviews was conversational and casual. The entire process was over a month, there were two different interviews first one with a marketing Manager and a team member and the second one with the team e-commerce Manager. The head of Recruitment was in contact throughout the entire process being friendly, supportive and offering feedback. I wish the process was faster as it took quite a long time to receive an outcome and I also noticed from the 2 interviews that there are different expectations for someone in this position that didn't necessarily align.
- Tell us about you. How do you work with tight deadlines?

Anonymous Employee in Ruislip, England
I interviewed at Screwfix (Ruislip, England)
Easy, straightforward interview. Professionally conducted. They asked about experience particularly warehouse experience. I heard back soon afterwards and started relatively quickly. The interview was approx 10 min long with a quick phone interview too
- What warehouse experience do you have ?
Screwfix Interviews FAQs
Glassdoor users rated their interview experience at Screwfix as 72% positive with a difficulty rating score of 2.43 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Account Manager and Trade Counter Supervisor rated their interviews as the hardest, whereas interviews for Part Time Sales Associate and Manager roles were rated as the easiest.
The hiring process at Screwfix takes an average of 13.4 days when considering 187 user submitted interviews across all job titles. Candidates applying for C S R had the quickest hiring process (on average 1 day), whereas Customer Service Associate roles had the slowest hiring process (on average 60 days).
Common stages of the interview process at Screwfix according to 187 Glassdoor interviews include:
One-on-One Interview: 31.86%
Phone Interview: 20.06%
Presentation: 13.57%
Group Panel Interview: 8.85%
Skills Test: 7.67%
IQ Intelligence Test: 4.72%
Personality Test: 4.42%
Background Check: 4.42%
Other: 2.36%
Drugs Test: 2.06%
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