Screwfix Interview Questions
Updated May 5, 2022
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Found 171 of over 171 interviews
Popular
- Popular
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Interviews at Screwfix
Experience
Positive69%
Negative15%
Neutral15%
Getting an Interview
Applied online82%
In Person8%
Employee Referral5%
Difficulty
2.5
AverageHardAverageEasy
Interviews for Top Jobs at Screwfix
- Sales Assistant (28)
- Service Assistant (24)
- Customer Service Assistant (18)
- Retail Assistant (14)
- Store Manager (7)
- Assistant Manager (6)
- Customer Assistant (5)
- Customer Service (5)
- Customer Service Supervisor (4)
- Branch Manager (3)
- Sales Associate (3)
- Assistant Store Manager (3)
- Customer Service Representative (2)
- Trade Counter Assistant (2)
- Trade Supervisor (2)
- Supervisor (2)
- Retail Sales Assistant (2)
- Retail Sales Associate (2)
- Shop Assistant (2)
- Service Assistant+Supervisor (1)
- Marketing Assistant (1)
- Filialleiter (1)
- Transformation Coordinator (1)
- ECommerce Specialist (1)
- H R Administrator (1)
- Warehouse Assistant (1)
- CSS (1)
- Trading Assistant (1)
- Sales Assistant (SA) (1)
- Merchandiser (1)
Anonymous Employee
Accepted Offer
Positive Experience
Easy
Interview
Application
InterviewI interviewed at Screwfix
Interview was well structured, friendly and to the point. The interviewers were to the point and direct with what they wanted and asked appropriate questions. Interview was well structured, friendly and to the point. The interviewers were to the point and direct with what they wanted and asked appropriate questions.
Interview Questions
- There was not just one thing.
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Anonymous Employee
Accepted Offer
Positive Experience
Easy
Interview
Application
InterviewI applied online. The process took 2 weeks. I interviewed at Screwfix
Initial phone calls asking for experience in customer service. Face to face interview asked more in depth questions about customer service and working in a shop with targets. Both were very relaxed in my experience
Interview Questions
- Name a time you've had a complaint from a customer and how did you deal with it
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Anonymous Employee
Accepted Offer
Positive Experience
Average Interview
Application
InterviewI interviewed at Screwfix
One interview round with manager and human resource assistant. It felt more like an open conversation than question and answer style interview. One task to be completed then I heard back in the same day.
Interview Questions
- Where do you see yourself in 5 years?
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Anonymous Employee
Accepted Offer
Positive Experience
Easy
Interview
Application
InterviewI interviewed at Screwfix
Online assessments were simple and the job simulation was quite different from things I’ve done before but very straightforward Had a telephone interview with basic competency questions and in person interview with manager was very casual and not difficult
Interview Questions
- Describe a time where you’ve had to work in a team to solve a problem
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Anonymous Employee
Accepted Offer
Neutral
Experience
Average Interview
Application
InterviewI interviewed at Screwfix
Very straight forward interview. Asked more scenario based questions than experience. 2 managers asking the questions. Very scripted. Takes about 10 days from start of process to get an offer.
Interview Questions
- Tell me about a time you had to implement change and what could of gone better?
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Anonymous Employee
Accepted Offer
Positive Experience
Easy
Interview
Application
InterviewI interviewed at Screwfix
Fairly straight forward and simple. Asked questions about where I have worked and expectations of the new role. One to one interview, no group stage. Short interview about 20 - 30 minutes.
Interview Questions
- What are your strengths and weaknesses?
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Anonymous Employee
Accepted Offer
Negative
Experience
Easy
Interview
Application
InterviewI interviewed at Screwfix
Generic interview questions surrounding how you would work in a warehouse and how you handle situations with customers or when something goes wrong - how would you work in these situations.
Interview Questions
- What would you do if you saw a customer around the shop looking at items and seeming confused?
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Anonymous Interview Candidate
No Offer
Negative
Experience
Difficult
Interview
Application
InterviewI applied online. The process took 1 day. I interviewed at Screwfix
Got told I had a phone interview the following day but they never phoned me back. I spent a good few hours practising questions just to be ghosted. Very unprofessional.
Interview Questions
- They didn't ask me any questions.
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Anonymous Employee
Accepted Offer
Positive Experience
Easy
Interview
Application
InterviewI interviewed at Screwfix
The interview process was straight forward and friendly. I have had worse interviews in my time so this interview went pleasantly. I got the job and the manager was a nice man.
Interview Questions
- Name a time where you helped someone save money
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Anonymous Employee
Accepted Offer
Positive Experience
Easy
Interview
Application
InterviewI applied online. The process took 4 days. I interviewed at Screwfix
Interview was easy.First it was a telephonic interview and then if you get selected. Then a face to face interview. The panel was nice. Competency based questions. Tell me a time when? Interview process was quick.
Interview Questions
- Tell me a time when you worked as a part of a team?
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Screwfix Interviews FAQs
Glassdoor users rated their interview experience at Screwfix as 71.0% positive with a difficulty rating score of 2.45 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Customer Service Assistant and Sales Assistant rated their interviews as the hardest, whereas interviews for Service Assistant and Retail Assistant roles were rated as the easiest.
The hiring process at Screwfix takes an average of 14 days when considering 234 user submitted interviews across all job titles. Candidates applying for Retail Assistant had the quickest hiring process (on average 7 days), whereas Sales Assistant roles had the slowest hiring process (on average 11 days).
Common stages of the interview process at Screwfix according to 234 Glassdoor interviews include:
One-on-One Interview: 32.35%
Phone Interview: 21.24%
Presentation: 15.69%
Group Panel Interview: 9.48%
IQ Intelligence Test: 5.23%
Skills Test: 4.90%
Background Check: 3.92%
Personality Test: 2.94%
Drugs Test: 2.29%
Other: 1.96%
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