The interview process was pretty long. I applied online, which consists of filling out the application as well as taking the computerized scenario assessment. Probably took an hour total. Once that was completed, I received an email approximately 10 days after saying that they were interviewing at their store and asked me to write down my name, phone number, email address, & days of availability. When the day came for the interview, the manager wasn't aware that I was coming but he still interviewed me. It was a very laid back interview. He gives you examples on how to answer the questions, which were very easy. Although the interview was easy I still haven't received a call back or email from the manager even though I was told by a friend (who works there & has spoken to him for me) that he would hire me.

They ask about your previous experience. They give you scenarios and ask how you would handle those situations. They ask questions in regards to customer service and why you feel you are perfect candidate for the job.