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      Chargeback Investigator Interview

      25 Apr 2019
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at Signifyd (London, England)

      Interview

      Quite a lengthy process with 5 stages in total. First stage was a 30 minute informal chat with the director of the department. I then was invited to the second and third stages which came back to back with SMEs who actually do the job and managers, this was a more formal chat with competency questions. Forth stage was a longer competency based chat with the director of the department finished off with the fifth stage which was going into the offices to meet with the head of operations who spent 30 minutes chatting informally with me.

      Interview questions [6]

      Question 1

      What feedback did you get in your last appraisal
      Answer question

      Question 2

      Tell us your experience of friendly fraud
      Answer question

      Question 3

      Have you ever had to work with colleagues you didn't get along with and how did you overcome this
      Answer question

      Question 4

      Tell us about your experience with SQL and excel
      Answer question

      Question 5

      Tell us about your experience with chargebacks
      Answer question

      Question 6

      Have you ever influenced change in your workplace and if so how
      Answer question
      3