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      SimilarWeb

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      SimilarWeb interviewsSimilarWeb Customer Success Manager interviewsSimilarWeb interview


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      Customer Success Manager Interview

      21 May 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at SimilarWeb

      Interview

      The interview process started with the screening call with the recruiter and the next step was supposed to be with the hiring manager. Following that, they went silent for some time and then they told me they changed the level of the CSM roles and downgraded them.

      Interview questions [1]

      Question 1

      What are your salary expectation?
      Answer question

      Other Customer Success Manager interview reviews for SimilarWeb

      Customer Sucess Manager Interview

      27 Nov 2024
      Anonymous interview candidate
      Singapore
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at SimilarWeb (Singapore) in Nov 2024

      Interview

      The interview process was pretty straightforward: a first round with HR, a second round with the hiring manager, and if you made it, a third round where you'd need to give a presentation. Unfortunately, my experience with Similarweb was disappointing. After my initial chat with HR, I had a really positive and professional interview with two hiring managers. HR later told me the feedback was overall positive and asked for my updated resume and salary expectations. But after I sent the details, I got nothing back for over a week. My follow-up emails were ignored until I finally received a generic rejection email. One of the hiring managers, who was on sick leave, was kind enough to follow up, but this really should’ve been handled by HR. I get that I might not have been the right fit, but it’s frustrating to be left hanging after investing time and effort. If I wasn’t suitable, why ask for more info? A simple and honest response would’ve been fine. As one of the interviewers pointed out, hiring isn’t just about assessing candidates—it’s also about how the company comes across. Poor communication like this doesn’t leave a good impression. I hope Similarweb works on this to avoid similar issues in the future.

      Interview questions [1]

      Question 1

      Could you share your past experience?
      Answer question

      Customer Success Manager Interview

      21 May 2024
      Anonymous interview candidate
      Singapore
      No offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at SimilarWeb (Singapore) in Apr 2024

      Interview

      I just went though a HR screen call- it goes nicely but didn’t proceed to next step because of salary expectations not match. It is a pity. Looks like a great company

      Interview questions [1]

      Question 1

      Why Similar web and why the role? Self introduction
      Answer question
      1

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