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      Customer Experience Associate Interview

      30 Jun 2020
      Anonymous interview candidate
      Vancouver, BC
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Slack (Vancouver, BC)

      Interview

      After applying online I waited approximately 4 days before a questionnaire was sent to me. It was about 5 questions and asked about basic customer service skills and to "describe a time" etc. I received an email a week later saying that they will not go ahead with me...and that I was not to ask the reasoning as to why I didn't go ahead (which was weird to me)

      Interview questions [1]

      Question 1

      Tell me about a time that you needed help with something you didn't know how to handle. How did you go about helping
      Answer question

      Other Customer Experience Associate interview reviews for Slack

      Customer Experience Associate Interview

      25 May 2020
      Anonymous interview candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Slack in Apr 2020

      Interview

      Easy going people asking lots of situational questions as well as general HR questions. Did not feel intimidation and as a matter of fact felt very comfortable during the entire process.

      Interview questions [1]

      Question 1

      What animal I identify with
      Answer question

      Customer Experience Associate Interview

      16 Apr 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Slack

      Interview

      3 interviews, 2 phone and 1 in person. A lot of questions to describe a situation and the steps you would take to resolve them. Well thought out and thorough process

      Interview questions [1]

      Question 1

      Why Slack? Describe a time where you resolved a conflict at work
      Answer question

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