I applied through an employee referral. I interviewed at Smarsh (Portland, OR) in Jun 2017
Interview
Within days of submitting my resume for the position, I received an email from a Smarsh Talent Acquisition Partner (TAP) requesting a phone screening. The phone screening occurred the following week, quickly followed by an invitation to take two online tests. The following week I had a phone interview with the hiring manager, and the week after that a panel interview. One week later I received a PHONE CALL from the TAP informing me that they had offered the role to another candidate who accepted it. The TAP even provided me feedback on my interview.
I was extremely impressed with both the professionalism and timeliness throughout the process -- and awed by the compassionate phone call informing me that I didn't get the offer.
Ghosted. Unprofessional. SLOW.
Had an initial obligatory interview with HR. Went well. Said she'd provide feedback to the hiring manager "right away."
Followed up and after two weeks later, received a reply that the HR "was just submitting to the hiring manager."
Six weeks later - Smarsh HR ghosted.
Absolutely unprofessional and inhumane.
How dare you waste a candidate's time, impact their mental state during this stressful time, and leave them wondering!?
I've contacted Smarsh leadership about this unacceptable experience.
Absolutely cruel to those who are looking for employment, give up their precious time to interview with your company (and not get paid for it), and then to be ghosted.
The process started with an intro call from HR, then a call with the hiring manager, then a video call with the group the candidate would be working with. The process was straight forward and there was plenty of room for questions. Smarsh was straightforward about salary expectations from the beginning, which made for a great interview process.
Interview questions [1]
Question 1
The questions were standard - experience, anecdotal evidence, etc
I applied online. The process took 4 weeks. I interviewed at Smarsh (Portland, OR) in Jul 2020
Interview
I had an initial phone screening, a longer interview with manager, a group interview with 3 team members, and lastly an interview with a VP. The recruiter was communicative and kind the entire process, and everyone who interviewed me was relaxed/kind.
Interview questions [1]
Question 1
Describe a time you didn't have an answer to a customer's question.
