I applied online. The process took 1 week. I interviewed at Spectrum (Saint Louis, MO) in May 2016
Interview
Interview process is actually easy. For this position, you only need the basics for internet and telephone. Mainly internet, like what is Wi-Fi, what is a router and modem, etc. Also know what an IP address is and how to locate it. Knowing the basics for computer operating systems, such as, Windows, Apple iOS, etc.
Interview questions [1]
Question 1
If I was throwing a party, and I called you to make food for the party, what would be 5 questions you would ask me?