I applied online. The process took 6 days. I interviewed at Starbucks (Montreal, QC) in Jun 2013
Interview
There were 3 steps to my interview.
1. An online thing to ensure you knew the basics and weren't wasting time.
2. Phone Interview; simple questions about customer service.
3. In person rehash of the phone interview, but more in depth.
Overall a normal interview in each case. I'm sure the interviewer has heard it all before, just stay positive and don't mumble out your answers or be falsely modest.
Interview questions [1]
Question 1
Describe a time you had a difficult customer, what was the situation, and how did you resolve it.
I applied online. I interviewed at Starbucks in May 2026
Interview
Super easy. Applied online. A recruiter reached out for initial interview, was about 15-30 minutes. Recruiter set up second interview with DM and peer DM for the following week. After that, was interviewed by the regional.
I applied through other source. I interviewed at Starbucks (Chicago, IL) in Apr 2026
Interview
Two district sanagers interviewing over Microsoft Teams. Extensive, heavy "STAR" use required in questions with follow up questions from interviewers. 5 questions for me but our interview went nearly an hour, overall friendly.
I applied through a recruiter. I interviewed at Starbucks (Concord, CA)
Interview
You first have a screen with the recruiter, and she sets up time to speak with you. If you pass that, you get sent to the DM and interview with that DM and another DM and then usually decision after that.