I applied in-person. The process took 3 weeks. I interviewed at Starbucks (Kansas City, MO) in Jul 2025
Interview
I interviewed with the store manager & the assistant manager. I applied online then followed up with a phone call which landed me an interview the following week. Both managers were pleasant. Their primary interest, other than availability, was customer service. They asked about teamwork, maintaining standards & working efficiently under pressure, It lasted maybe 40 mins: I was contacted 2 hours later asking to schedule a second interview the following week. That one asked more “tell me about a time…” questions & only lasted about 20 minutes. All of the hiring staff were easy to talk to & friendly. I am still waiting for a start-date.
Interview questions [1]
Question 1
Tell me about a time you went above & beyond a customer’s expectations, & how they responded.
Thank you for sharing your feedback. We truly value your thoughts and are glad to hear you had a positive experience with the interview process at Starbucks!
After applying online they invited me for an online interview that was a group interview then the next stage would have been a one to one digital interview over zoom.
Interview questions [1]
Question 1
What's a difficult customer interaction you've had?
The interview was short and straight forward. They ask about availability and previous employment. No complicated questions. The interviews take place in the cafe of one of the starbucks stores.
Interview questions [1]
Question 1
They asked how I would handle fast paced environments
very easy and straightforward, they did a coffee tasting and was asked to describe the coffee taste. They focus on customer service, and knowing starbucks slang and the company goals is always a plus
Thank you for taking the time to write your feedback. We appreciate your input and are happy to hear that you’ve enjoyed the interview process here at Starbucks!
