I applied through a staffing agency. The process took 1 week. I interviewed at StepChange Debt Charity (Leeds, South East England, England) in Sept 2022
Interview
I had a telephone interview with Recruitment (Anna) which was really informative and friendly. The questions were set just right to be thought provoking and ensured I was able to provide evidence of my skills and previous experience.
Anna advised I had passed phase one and set an agreed date for my video interview with two Team Leaders.
On joining the meeting, I immediately knew I was going to enjoy the experience. Both Karen and Jenny were lovely and the pace of the questions was perfect. My only regret which I was not able to correct, was the feedback on my audio which was echoey. However, we muddled through and I felt the interview went really well. I was encouraged to ask questions, which I did.
Interview questions [1]
Question 1
How do I manage my own well being after a difficult and emotional client