I applied through other source. I interviewed at TD Insurance (Quebec, QC)
Interview
Group interview. Overall questions to inteoduce yourself, your career etc. Why are you interested in the role. French is a must, fully billingual as you most probably will be on the phonw
The interview was a pleasant experience, lasting for an hour. The interviewer exhibited friendliness, patience, and provided accurate responses to all of my questions. The hour-long interview was pleasant, with a friendly and patient interviewer who accurately addressed all of my questions.
Interview questions [1]
Question 1
what is customer service and how do you provide same
I applied online. The process took 2 weeks. I interviewed at TD Insurance (Hamilton, ON) in Jan 2023
Interview
It was a two step process. First had a phone interview and then video interview . The first interview was short and concise and the second was more detailed . They ask the basic customer service questions and past experiences
Interview questions [1]
Question 1
What is the difference between customer service and customer experience
