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      TTEC

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      Customer Service Representative II Interview

      8 Nov 2017
      Anonymous interview candidate
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at TTEC in Oct 2017

      Interview

      I applied, went through an interview session and was told I would be contacted to set up an offer call at which time I could decide if I wanted the position. Was provided with a date to do that call, but when I informed them I could not make that date due to a previous commitment, I was told to keep trying online to set up a time. You have to log in to their system to set up a time, I do so several times a day and am never given any options, and this has been going on for over a week. I've been told three times by a company CSR that you have to just keep trying. For how long? Who knows. Reviews on this company are not very good anyway so I won't sweat it, but was hoping to find something to work from home that was a legitimate company. This one may very well be, but their business practices are lacking. I can't imagine how many good people they probably lose who just give up over this BS.

      Interview questions [1]

      Question 1

      Describe a situation where you helped an unhappy customer.
      Answer question

      Other Customer Service Representative II interview reviews for TTEC

      Customer Service Representative (CSR) II Interview

      10 Mar 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at TTEC

      Interview

      The interview is a Zoom meeting with about 30 other people. A few videos are played that don't really tell you anything about the job or company. We were split into groups of five ish people and a person asked questions from a script and we took turns answering. The interviewers couldn't really answer questions about the job or even what we would be doing. It was a strange experience but not stressful or anything.

      Interview questions [1]

      Question 1

      I was asked whether I had experience working as a CSR, experience working remotely, then a cliche interview question-when did you overcome a challenge and how did you do it.
      Answer question

      Customer Service Representative (CSR) II Interview

      31 Mar 2023
      Anonymous employee
      Montreal, QC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 6 weeks. I interviewed at TTEC (Montreal, QC) in Mar 2023

      Interview

      It’s quick and easy. Set of 20 people on a zoom call. You will be asked where do you live, can you do full time, are you on school, and are you available weekends?

      Interview questions [1]

      Question 1

      How will you relate your experience to this job?
      Answer question

      Customer Service Representative (CSR) II Interview

      24 Jul 2023
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at TTEC (Atlanta, GA) in Mar 2023

      Interview

      Easiest interview ever. Usually in a group setting, they explain the position and ask if everyone is fine with it. Then usually an offer letter would be sent within 1-2 days.

      Interview questions [1]

      Question 1

      Depending on the project, Have you done this kind of work before?
      Answer question

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