Technology Services Group UK Interview Questions

Updated Aug 4, 2021

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Interviews at Technology Services Group UK

Experience
Positive38%
Negative38%
Neutral25%
Getting an Interview
Applied online25%
Recruitment Agency25%
Recruiter13%
Difficulty
2.4
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Interviews for Top Jobs at Technology Services Group UK

Technology Services Group UK

Anonymous Employee in Newcastle upon Tyne, England

Accepted Offer
Positive Experience
Average Interview
Application

I applied through a recruiter. The process took 3 weeks. I interviewed at Technology Services Group UK (Newcastle upon Tyne, England) in Mar 2020

Interview

Initial phone interview with the COO, few competency-based questions as well as giving me the opportunity to ask questions. Then a second interview was face to face with the COO and Head of Customer Experience both friendly and approachable. This was a scenario task as well as some questions. I was also asked to quickly meet David the CEO where he was just getting to know me both professionally and personally this was very nice of him to do.

Interview Questions
  • Tell me about a time you had to have a difficult conversation with a customer?
    Answer Question
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Technology Services Group UK

Anonymous Interview Candidate in Newcastle, England

No Offer
Negative Experience
Average Interview
Application

I applied online. The process took 6 weeks. I interviewed at Technology Services Group UK (Newcastle, England) in May 2018

Interview

No contact for 5 weeks then 1 day notice of the interview. I presumed I wasn’t successful and chased feedback after 3 weeks. The feedback was incredibly generic which is quite ironic for a position in change where feedback is a key requirement

Interview Questions
  • Telephone interview with general change management questions
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Technology Services Group UK

Anonymous Employee in London, England

Accepted Offer
Neutral Experience
Average Interview
Application

I applied through a staffing agency. The process took 4 weeks. I interviewed at Technology Services Group UK (London, England) in Mar 2018

Interview

Good interview process with external recruitment consultant and internal team at TSG. Had a good understanding of the interview process and brief. Understood who would be involved from the start. This was a phone interview for approx 45 mins. Followed by a face to face with a presentation.

Interview Questions
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Technology Services Group UK

Anonymous Employee

Accepted Offer
Positive Experience
Average Interview
Application

I applied through an employee referral I interviewed at Technology Services Group UK

Interview

Comprehensive interview over 3 sessions, covering experience, skillset and future plans for the role and my progression. Experience was less of a focus, more reliant on ability, desire, work ethic, passion for the role, customer service and industry. Relaxed and straight forward process which I enjoyed.

Interview Questions
  • Set out a plan for the role and key objectives you would like to achieve in years 1, 2 and 3
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Technology Services Group UK

Anonymous Employee in London, England

Accepted Offer
Positive Experience
Average Interview
Application

I applied through a staffing agency. The process took 2 weeks. I interviewed at Technology Services Group UK (London, England) in Feb 2016

Interview

friendly and professional, 2 stages phone and in person 1 to 1. met with senior execs who explained the vision and structure clearly. Stress free experience in comparison to others

Interview Questions
  • How I deal with complex issue resolution
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Technology Services Group UK

Anonymous Employee in Newcastle, England

Accepted Offer
Neutral Experience
Easy Interview
Application

I applied in-person. The process took 1 day. I interviewed at Technology Services Group UK (Newcastle, England) in Aug 2013

Interview

Had a brief chat with a couple of current employees. They were extremely short of the skills which I possessed, so it wasn't a technical interview at all. Unfortunately I was sold the TSG dream (as they had it fed to them) - low and behold within 24 months of the interview, the team was made redundant.

Interview Questions
1 person found this interview helpful

Technology Services Group UK

Anonymous Employee in MISSING VALUE

Accepted Offer
Application

I interviewed at Technology Services Group UK

Interview

Very relaxed. Focused on finding a culture fit.

Interview Questions
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Technology Services Group UK

Anonymous Employee in Newcastle upon Tyne, England

Accepted Offer
Negative Experience
Easy Interview
Application

I applied through other source. I interviewed at Technology Services Group UK (Newcastle upon Tyne, England) in Jun 2012

Interview

Did not have formal interview. 2 separate unofficial conversations. waited for months for them to offer me any type of employment. the interview was in the June and I had the offer in September

Interview Questions
  • Only interested really on how much money I was earning. really so they can offer a minimum increase
2 people found this interview helpful

Technology Services Group UK

Anonymous Employee in Newcastle, England

Accepted Offer
Negative Experience
Easy Interview
Application

I applied online. I interviewed at Technology Services Group UK (Newcastle, England) in Mar 2012

Interview

Poor interview I felt I knew more than they did which was a worry. I was sold the dream that everything was turning round and the business would be floated with share options for all key staff. After starting realised I'd made a big mistake

Interview Questions
1 person found this interview helpful
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