I applied online. The process took 1 week. I interviewed at The Co-operative Bank (Manchester, England) in Feb 2021
Interview
First had phone call where they asked basic questions, assessed my skills. They were happy so offered a video interview (done over hirevue due to covid). 5 questions, which were straightforward and expected, followed by 2 games (one memory task and one matching task). Email came back analysing my performance overall (automatede), and they contacted me when they said they would - over the phone with an offer.
Interview questions [2]
Question 1
Give a time when you had a difficult customer, what did you do?