I applied online. I interviewed at The Co-operative Bank (Manchester, England) in May 2021
Interview
fairly straight forward - the interview was done over skype which was unusual to me at the time. They asked questions about my previous experiences and why i wanted to join the bank.
Interview questions [1]
Question 1
what did your previous customer service roles entail?
I interviewed at The Co-operative Bank (Manchester, England)
Interview
Started with a telephone interview with a member of staff from talent aquasition which led to a face to face interview with the branch manager and another member of staff in branch, communication was good and everyone seemed really friendly.
Applied and then got a phone call about a week later. Booked an interview over the phone. Attended the branch where the interview was held which lasted up to 45 mins. The role was explained to me and the duties I would undertake.
Interview questions [1]
Question 1
Competency style-based interview. Use the STAR technique. 1)What are our values? 2)Give an example of a time you have displayed these values. 3)Why would you like to work for our company? 4)What did you dislike about your previous job? 5)What skills/qualities would you contribute to the team?