Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      The Emirates Group

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: The Emirates Group reviews | The Emirates Group jobs | The Emirates Group salaries | The Emirates Group benefits | The Emirates Group conversations
      The Emirates Group interviewsThe Emirates Group Customer Service Agent interviewsThe Emirates Group interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Agent Interview

      19 Oct 2021
      Anonymous interview candidate
      Dubai
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at The Emirates Group (Dubai) in Sept 2021

      Interview

      all around, the interview process was easy. However pay scale is very low compare to other standards. Always good for a sound job and benefits. Should be suggested to friends and relatives

      Interview questions [1]

      Question 1

      How to handle pressure situation?
      2 Answers
      5

      Other Customer Service Agent interview reviews for The Emirates Group

      Customer Service Agent Interview

      7 Sept 2024
      Anonymous employee
      Dubai
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at The Emirates Group (Dubai)

      Interview

      Interview process was automated, meaning you didn’t have to talk to anyone - just record the videos. There were questions about cases at work and 2 games. Additionally, you will get 2 questions on your native language if applicable.

      Interview questions [1]

      Question 1

      Talk about a negative customer experience and how it was resolved.
      Answer question
      1

      Customer Service Agent Interview

      15 Nov 2018
      Anonymous interview candidate
      Dubai
      No offer
      Positive experience
      Average interview

      Application

      I applied through other source. I interviewed at The Emirates Group (Dubai)

      Interview

      English test Face to face interview. It was easy and the recruiters were nice To many applicants Nice experience it was such a honor for me , they where so professional and kind

      Interview questions [1]

      Question 1

      Tell us how did you solve a problem happened with a customer in your previous job
      1 Answer
      17

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.