First, you talk with the HR/Hiring manager. Then you move on to the store manager. They mainly want to see that you are a nice and warm person. They want to make sure that you have common sense and people skills.
Interview questions [1]
Question 1
If a customer needs a refund on an item but they don't have a receipt what do you do?
Applied online and completed the assessment. I applied and interviewed at 2 different stores in St. Louis for Cashier and Lead Cashier positions. Interviews seemed to go well. There is no follow up from the store on your status. When you go into the candidate portal to check your application status, it provides no updates. I also called the stores to follow up on status with no response. Companies are complaining they can't find good employees to work.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult customer.
Just went in and gave them a basic resume. The manager was cool and understood I was a college student that needed a job for the summer. Great stuff from the big HD
I applied in-person. The process took 2 weeks. I interviewed at The Home Depot (Nutgrove) in Aug 2025
Interview
Interviewer was young, Made me feel comfortable answering questions. She was encouraging and informative on the position advertised. I had no experience in this role but they were willing to train. Overall a pleasant interview.