9y
Hello,
Thanks for your feedback. This was not a good experience and we hold ourselves responsible. As a startup, we are growing very quickly. As a result, we are often drinking out of a firehose and things get lost in the shuffle. Part of it is systems and part of it is human. Nonetheless, we want to own it. We want to provide feedback in a timely fashion to everyone. We regret it did not happen in this case. Thank you for keeping us honest as this helps us improve the experience for everyone.