I applied online. The process took 5 days. I interviewed at Tim Hortons (Brampton, ON) in Apr 2013
Interview
Phone interview was easy. Basic personality, time management and work ethic questions. Interviewer was very friendly. Some problem-solving scenarios were given. Customer service mock issues were presented to assess this. Overall, good interview.
It was a very easy process. In general, it was a lot of behavioral questions which made the interview feel very stress free. I personally felt that it was more like a conversation which made it very easy to sit through and answer.
It was a pretty relaxed and straightforward interview. The interviewer mainly asked about my past work experience, customer service skills, and availability. They also explained the job responsibilities and what a typical shift would look like.
Application
I interviewed at Tim Hortons (Wilmington, DE)
Interview
Good. they asked good questions. for example. Why would you like to work here. what do you like about tim hortons. do you like our coffee. do you know what a double double is.