Tim Hortons Reviews

Updated 18 Sep 2020

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3.4
55%
Recommend to a Friend
65%
Approve of CEO
Tim Hortons CEO Jose Cil
Jose Cil
279 Ratings
Pros
Cons
  • "Expect To Be Payed Minimum Wage(in 159 reviews)

  • "make sure you enjoy fast paced work environments(in 121 reviews)

More Pros and Cons
  1. "Great Coffee"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Economic Consultant in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Tim Hortons full-time

    Pros

    Timbits are the best thing in the world.

    Cons

    Nothing is wrong with Tim Hortons

  2. "Okay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Manager 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Tim Hortons full-time for less than a year

    Pros

    Ok staff, high standards, good food

    Cons

    Very busy, stressful for Managers


  3. "Not bad"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member in Glasgow, Scotland
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Tim Hortons part-time for more than a year

    Pros

    Good for flexibility for students who may be studying part time, but I have heard this is not the case in all stores. Managers are great to work for and are on the floor helping at all times. A strict process to how everything is done. May be over the top sometimes but helps get the job done faster and more efficiently. Good workplace culture, help each other out, lend a hand when needed during busy times, team work really comes together.

    Cons

    As with any job, some workplace drama that sometimes get's in the way of work performance. Poor pay, as with any minimum wage job it can create the attitude of "minimum pay, minimum effort". Higher management- when they visit tend to be very arrogant to team members and shift managers. They also tend to approach an authoritarian style.

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  4. "Awful place to work"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tim Hortons full-time for more than a year

    Pros

    50+ hours a week so if you don’t mind the 10 hours shifts, 5 times a week for the money in the end then

    Cons

    Pay for food on break Only 9 hours in between shifts (a lot of closes then opens) Don’t really follow correct procedures with temp checks etc, health and hygiene Constant turn over with staff Training is awfully taught Lack of staff, the company only care about low labour costs Store Managers only care about bonuses

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  5. "Good for Students"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front of House 
    Doesn't Recommend

    I worked at Tim Hortons part-time for more than a year

    Pros

    They are usually very flexible with working hours mangers are very helpful when switching shifts

    Cons

    Lack of hours, the company only guarantees 6 hours per week

  6. "Bad"

    1.0
    Former Employee - Team Member 

    I worked at Tim Hortons part-time

    Pros

    -50% discount On shift and off

    Cons

    -BAD MANAGEMENT Nasty managers no breaks

  7. "great"

    4.0
    • Culture & Values
    Current Employee - Manager in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Tim Hortons full-time

    Pros

    excellent company to work for, I was pleasntly surprised

    Cons

    very Poor working hours, had to work saturdays

  8. "Worst experience of my life"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/Waiter in Paisley, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tim Hortons part-time

    Pros

    None. Even one star is too many

    Cons

    I worked at Tim Hortons for very little time before leaving as it was unbearable. I started looking for new jobs as soon as my first shift was over. I was given no training at all and had no concept of how the shop was ran but was constantly shouted at to speed up and given very unclear instructions. The staff were unfriendly and quite obviously talked about the new people behind their backs. Was very unimpressed with the manager as he did not ask me for any feedback on why or even acknowledge that I was leaving which felt very petty and unprofessional. Staff also didn’t care at all about using separate knives/tongs for vegetarian/vegan foods and when suggested that they did was shouted at again. The whole place was extremely unorganised eg nothing was stocked up in advance for the busy times which added to the unnecessary stress of working in a subpar coffee shop. Shifts changed very last minute, on Sunday night my shifts for the week changed putting my in at 5am on Monday morning, giving my less than 12 hours notice for a shift starting basically in the middle of the night. Would absolutely not recommend working here to anyone even if it was the last/most well paid job in the world.

  9. "Great environment but lack of organisation"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member in Glasgow, Scotland
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Tim Hortons full-time for less than a year

    Pros

    - 50% on everything - friendly atmosphere

    Cons

    - lack of homogenisation in the management - not much constancy in the number of hour per week (I was in full time but some week I was doing 40 hours and the next one 24 resulting a lower wage)

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  10. "Depends on management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member in Manchester, England

    I worked at Tim Hortons part-time for more than a year

    Pros

    Original manager was fantastic, very flexible with hours and made a pleasant working environment

    Cons

    New manager brought in who was incredibly strict and refused to work around my existing circumstances and gave me only 6 hours per week work

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