I applied through a recruiter. The process took 8 weeks. I interviewed at USAA (Atlanta, GA) in Aug 2016
Interview
Process was easy but it did take time about 2 weeks from one step to the other. First step was an HR interview Jul 6, 2016 followed by the actual management phone interview Jul 15, 2016 since I was currently working out of state. There was an extended waiting period and job offer was received on Aug 6 2016 pending successful completion of background check and drug test.
Interview questions [1]
Question 1
How did you handle a difficult situation with an insured?
I applied online. The process took 1 week. I interviewed at USAA (Tampa, FL) in Sept 2025
Interview
They made me take a 30 minute long assessment after submitting an application. It was not relevant to the position at all. In the end, it was a huge waste of time and there was no further consideration given.
Interview questions [1]
Question 1
Out of these 3 attributes, which best describes you.
This was a very quick and easy process, interview was done in two parts. First interview was an introduction to the company and second interview was to get to know you better and see if you line up with their values.
Interview questions [1]
Question 1
What are times where you had to deal with difficult customers?
I applied online. The process took 1 day. I interviewed at USAA (Chesapeake, VA) in May 2024
Interview
Just say I was over qualified. The people were dressed as if they were at a swap meet. The office was small, just not anything I expected. The interviewer only spoke of occurrences if you were late! Micromanagement City