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      UnitedHealth Group

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      Claims Representative Interview

      11 Sept 2020
      Anonymous employee
      New York, NY
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group (New York, NY) in Aug 2020

      Interview

      The interviews were fine, nothing too difficult. Everyone was pleasant. My issue is with how long everything took. My background check took too long. I was told I couldn't start on 8/31, okay I assumed there would be a claims class starting after that, because they were doing interviews and the listing was still on the website. I wasn't called until 9/10, after reaching out to the recruiter listed, and was then informed I don't have a job and no one called me earlier because my recruiterwas "out" (even though I completed my onboarding with payroll and tax info and even got a "swag" box in the mail. I was told I could apply for something else as my background check was good for 8 weeks. Excuse me? I quit my previous job for this position!!! So now I don't have a job and the only positions I can see listed are above my level OR customer service which I don't want to do, that's why I applied for the claims job. I'm just so upset and literally have no recourse and I'm now not working during a pandemic when unemployment is skyrocketing. So just make sure you have enough time for everything to clear before quitting your current job. I knew I was cutting it close but like I said I just figured if they're cutting it close they must have at least 1 more class scheduled. But I guess not.

      Interview questions [1]

      Question 1

      How do you feel about working with a team to meet goals?
      Answer question
      9

      Other Claims Representative interview reviews for UnitedHealth Group

      Claims Representative Interview

      7 Apr 2026
      Anonymous interview candidate
      Wisconsin Dells, WI
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at UnitedHealth Group (Wisconsin Dells, WI) in Mar 2026

      Interview

      Video Interview - very positive, just answer honestly and be positive. Questions that are recorded and you answer. If you don't like your answer, you can stop and restart the recorded answer.

      Claims Representative Interview

      3 Jan 2026
      Anonymous employee
      Eau Claire, WI
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at UnitedHealth Group (Eau Claire, WI)

      Interview

      I had a one on one interview at the building in Eau Claire, WI near Festival after completing the first round of testing at a different site. It was a relaxed one on one interview in a small room off of the main lobby.

      Interview questions [1]

      Question 1

      Can you describe a time when you were faced with an ethical dilemma?
      Answer question

      Claims Representative Interview

      24 Oct 2025
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at UnitedHealth Group

      Interview

      Interview was a recorded interview with 2-3 tries for your recording to each question. Use the STAR method and practice your answers before answering. The questions were your basic interview questions about yourself and personality.

      Interview questions [1]

      Question 1

      How did you deal with a difficult time at work?
      Answer question