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      Customer Service Manager Interview

      23 May 2012
      Anonymous interview candidate
      McAllen, TX
      No offer
      Neutral experience
      Easy interview

      Application

      I applied in-person. The process took 2 days. I interviewed at Walmart (McAllen, TX) in Sept 2008

      Interview

      If you are not contacted after applying, you must call the HR dept. again and again until they ask you to come in. Seems excessive but with the volume of applicants at times you need to "push" yourself ahead in the selection process. When you come in you will usually be interviewed by the area manager of the position your applied for. Make sure you mention previous retail or specific knowledge of the area your going for because your pay increases based on experience. Once you go in for the interview, they have more than likely already determined your pay rate and you will have to be approved by upper management if it's going to increase. The personnel office is usually a medium sized room with a row of computers for computer based learning (CBL's) for new hires. Expect to have people doing CBL's and random associates and management going in and out of the area during your interview, unless the interviewer has asked that no one enter the office and that rarely happens. The interviewer reads a sheet of stale predetermined outdated questions and they rate each one depending on what you say. Allot of "what would you do" and "john has a problem.....what would you do?" kind of questions. Honestly as a interviewer myself, for new stores especially we would hire an individual no matter how the interview went merely based on the immediate need for more associates.

      Interview questions [2]

      Question 1

      Describe a time at school or work where you face multiple problems are issues at one time. How did you face the issues, what were your solutions and how did you implement the solutions?
      1 Answer

      Question 2

      You have seen another associate stealing merchandise what would you do or who would you contact?
      1 Answer

      Other Customer Service Manager interview reviews for Walmart

      Customer Service Manager Interview

      24 Feb 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Walmart

      Interview

      Resume and in person interview and then further process and then all paper work process. Training starts off and computer trim too then that’s all for interview process and then position starts off

      Interview questions [1]

      Question 1

      What’s your availability and describe yourself
      1 Answer

      Customer Service Manager Interview

      29 Jul 2021
      Anonymous interview candidate
      Ontario, CA
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at Walmart (Ontario, CA) in Jul 2021

      Interview

      Was asked about my job history and what I enjoyed most about each position. Asked me to prioritize various tasks from high to low. Then went through a scenario and asked for to state what I would have done differently than the associate in the position.

      Interview questions [1]

      Question 1

      Your supervisor has paged you twice. Is this a high, medium, or low priority?
      Answer question

      Customer Service Manager Interview

      4 Mar 2021
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Walmart

      Interview

      I had three interviews. Each store is different someone might have less interviews then I had. The three interviews were easy. My biggest advice is just be yourself. Your last interview would be the Store Manager which went by fairly quickly.

      Interview questions [1]

      Question 1

      Tell me about yourself? Tell me about your experience? Why do you want to work for Walmart?
      Answer question
      1

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