I applied through other source. The process took 5 days. I interviewed at Waterstone's (Exeter, England)
Interview
Heard back about an interview quickly, within a few days. Relaxed interview with head of bookshop and head of cafe. Set questions about previous experience and workplace scenarios, lasted around 15 minutes.
30 minute in person, they were very friendly and the questions were fairly generic e.g about previous hospitality experience, adapting to change, working in busy environments. They also asked me a bit about what I was reading at the time and what I enjoyed about the waterstones cafe specifically
Interview questions [1]
Question 1
When was the last time you went to a cafe? What about the service was good or bad
I interviewed at Waterstone's (Liverpool, England)
Interview
Informal chat with manager, asked questions about experience etc and then some situational awareness questions and then said that they’d email in due course with the outcome and then that was it