I applied online. I interviewed at Wells Fargo (Lakeland, FL) in Jul 2017
Interview
I applied and recieved an email about the dates and times I would schedule a phone interview. Beware that it takes several tries (weeks) to get a interview time. I finally recieved a time for a phone interview, I thought sweet! I was scheduled to have one on July 19th at 11:00am a time that I picked. Well guess what? I never received the interview call. It was 19 minutes past 11:00 when I emailed to see if I was suppose to go in or if there was trouble. I received and email back saying that they were behind on calls and someone would be calling me shortly. I had another appointment to be at so I asked them if they could just reschedule the interview for another day. I was really interested in the position. A few hours later I reveieved an email saying they emailed my resume to a recruiter and they would calling me. Then about an hour later I get am email saying thanks but theyre going wirh candidates with kore experience. What?! I get home from my appointment and I see I have a voicemail waiting. I received a message from a recruiter who said she was confused because she called me this morning and we got disconnected and said if I was still interested in the positon to give her a call back. By this time it was after business hours but I still called her so she was able to recieve my message first thing in the morning when she got into the office. I told her she must have dialed the wrong number because I never spoke with her and it wasn't me who she spoke with earlier in the day. I told her I was still interested in the position, and to return my call so we can reschedule the phone interview. Waiting for her call the next day I saw it was getting late, so I called her. She was out of the office the rest of the week and she never responded to my voicemail. I find it ridiculous and extremely unprofessional that they reject interviewing me because of their error. I thought it would a great company to work for but I guess not.
4
I applied online. I interviewed at Wells Fargo
Interview
The first interview was a AI online. Second was at the branch with the manager. Very comfortable, relaxed one on one. However, instead of one week to hear final it took 3. But it sounded like the position itself was being eliminated.
Interview questions [1]
Question 1
How comfortable I would be teaching customers our new apps.
I applied online. I interviewed at Wells Fargo (Hallandale Beach, FL)
Interview
Average questions ie; how to assess risk, how have you handled certain customer service situations, when to escalate something to a manager, have you ever balanced a cash drawer.... etc
Interview questions [1]
Question 1
Describe a time or situation where you had to go above and beyond to handle an upset customer
I applied online. I interviewed at Wells Fargo (Hillsboro, OR)
Interview
Process was quite odd. Branch was very boring, seemed like they only had three employees. Interview consisted about 6 questions based around customer service, technologies and giving various examples. Said that performance was based on risk mitigation
Interview questions [1]
Question 1
Give an example of something that your colleague did that was unethical and what did you do about it