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      William Hill

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      Customer Service Assistant Interview

      9 May 2018
      Anonymous interview candidate
      London, England
      Declined offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at William Hill (London, England) in Apr 2018

      Interview

      Online application form with online questions. Telephone interview with simple math questions. Face to Face interview with Area Manager, general interview questions. The process felt reasonably relaxed, however a little disorganized.

      Interview questions [1]

      Question 1

      Why do you want to work for William Hill?
      Answer question

      Other Customer Service Assistant interview reviews for William Hill

      Customer Service Assistant Interview

      30 Jun 2022
      Anonymous employee
      Leeds, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at William Hill (Leeds, England) in Jun 2022

      Interview

      Sat down with a hiring manager, she explained the training process, hours available etc. etc. And just had a general chit chat getting to know me. Then moved onto the competency based questions which were easy enough but make sure you prepare yourself with examples beforehand as this really helps answering them. She said she was really impressed and usually makes people wait for an answer but she knew I was the right candidate and offered me the job there and then.

      Interview questions [5]

      Question 1

      Tell me a time you made a mistake at work and how did you rectify it
      Answer question

      Question 2

      Tell me a time you went above and beyond for a customer
      Answer question

      Question 3

      Tell me a time you really enjoyed a day at work and why
      Answer question

      Question 4

      Tell me a time you had a disagreement with a colleauge or customer
      Answer question

      Question 5

      Why do you want to work for William hill
      Answer question

      Customer Service Assistant Interview

      28 Jan 2018
      Anonymous interview candidate
      Edinburgh, Scotland
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 1 day. I interviewed at William Hill (Edinburgh, Scotland) in Jan 2018

      Interview

      Waited for a long while in shop. 1 person interviewed me whilst another person wrote down what I was saying and occasionally interjected with questions. The process felt reasonably relaxed, however a little disorganised.

      Interview questions [6]

      Question 1

      Why William Hill?
      Answer question

      Question 2

      Describe a time that you handled conflict in a work environment?
      Answer question

      Question 3

      Is the William Hill environment what you expected before you walking in? Why?
      Answer question

      Question 4

      How much do you know about betting and William Hill?
      Answer question

      Question 5

      How much sporting experience do you have?
      Answer question

      Question 6

      Why William Hill and not another betting company?
      Answer question
      4

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