I applied online. The process took 2 weeks. I interviewed at Xerox (Lewisville, TX) in Jan 2012
Interview
Short and situational questions- Ask what would you do in this situation or how would you handle this situation. How long have you been in Customer service. Who would you report issues to in the call center.How do you handle angry or upset customers. We're you always on time or absent much.
I applied through an employee referral. I interviewed at Xerox
Interview
Short Sweet and to the point. They want to hear what you have learned while you were a temp. They were very quiet and expected me to elaborate on several questions that they had.
Interview questions [1]
Question 1
What would you do when you have to service an irate customer.
I applied online. The process took 3 days. I interviewed at Xerox (Lexington-Fayette, KY) in Oct 2016
Interview
I was shocked that the Hiring Director did my interview in the lobby of the facility. I felt like it didn't matter that I was there because it did not feel like a real interview. It did not feel like a professional interview. The process was so rushed that it did not seem like they were really interested in me as a person, only hiring someone to fill a empty slot.
Interview questions [1]
Question 1
What were my strengths in dealing with customers on the phone?
I applied through an employee referral. I interviewed at Xerox (Tallahassee, FL) in Oct 2016
Interview
It went well I had 2 interviews. A week later I received the job. I am ready to see how the company operates. Wffffggtg tgr wfterg wdgvegf frfgvdd vrghgrf dggrrhh gtghgdghff
Interview questions [1]
Question 1
Have you ever been in a situation with a employee and how did you handle it.