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      Customer Success Manager Interview

      7 May 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Zapproved in Apr 2021

      Interview

      Lovely screening call via phone, then was asked to take the CCAT (an online assessment exam) before proceeding. Phone call with hiring manager went well. A week later, was asked to do the CCAT again with a proctor. After that, I was scheduled for a panel interview via Zoom. I was provided with a written scenario and questions to prep for ahead of the interview. I wound up getting an offer from another company and withdrawing my candidacy, though, so I did not complete this next phase.

      Interview questions [1]

      Question 1

      I don't recall any questions; the phone call was more conversational in nature.
      Answer question
      avatar
      Zapproved response
      5y
      Thank you for all your time in our interview process, and sharing about your experience with us here on Glassdoor. We are so glad you enjoyed your conversations with our hiring team, but noticed you marked your experience as negative overall. If you have any specific feedback you’d like to share so we can better improve the candidate experience, we’d love to hear more. Feel free to reach out to me directly at hannah.huntsman@zapproved.com. Best of luck in your new role! Hannah Talent Team Lead

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