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      Customer Service Representative I Interview

      22 Jun 2016
      Anonymous interview candidate
      Houston, TX
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at cPanel (Houston, TX)

      Interview

      Everyone involved in the interview process (there were four) seemed aloof and disinterested in what I had to say. I left there feeling as if I just spent time with four, techie snobs. Suggestion to those seeking employment: Take your skill set elsewhere. As with most small businesses, they have no oversight regarding best practices in talent acquisition. I suspect many other areas of this organization suffer from lack of oversight as well.

      Interview questions [1]

      Question 1

      Typical CSR interview questions. Manager and others in interview were on laptops during the interview, which came across as people lacking in interpersonal and soft skills - traits an organization would want in a customer service representative. Ironic, huh?
      Answer question
      4