I applied online. The process took 2 days. I interviewed at eAssist in Sept 2023
Interview
Initially, you take a knowledge test to assess your skills in working with Dental Insurance. Once you pass that, you do a short recorded interview where you are asked a few more questions regarding Dental Insurance. After that step, if you move on you take a vetting course and then do a live culture interview via Google Meet.
Interview questions [1]
Question 1
What is the difference between PPO, DMO and Out-of-Network?
Several different interviews with different levels of people, ending with VP. Interviews are typical interview questions but the process is lengthy. The onboarding process after accepting job can take a couple of months.
Lengthy and demanding. A lot of knowledge assessments initially, then preset video interview where a company employee is on a prerecorded video with questions and you have to respond via recording. No human interaction until over 2 months in to the process! Once you connect with humans, it’s much better. But prior to that, it feels very much like you’re in an assembly line.
Interview questions [1]
Question 1
2 different portions, both in video format mentioned earlier. One is skills and knowledge based, the other is personality based. “How would you work (prioritize) a large aging report?” “Tell me about someone who did something better than you?”
