I applied online. The process took 2 weeks. I interviewed at lululemon (Melbourne) in Oct 2021
Interview
Interview was conducted via zoom and went for about an hour with multiple staff members involved. Felt comfortable the entire time and asked lots of general questions about my history and current work
Interview questions [1]
Question 1
How did you deal with a difficult customer
A goal you achieved this year
A time you made a mistake and had to fix it
Why do you want to work with us
The questions need to be answered in STAR Method, 4 questions, and come with questions to ask for the interviewer. You are assessed unbiased on how you clearly answer the question through the STAR Method.
Interview questions [1]
Question 1
How did you include someone in a project/environment?
There are 3 interviews in the interview process:
The first one is: Phone screening
The second one is: Zoom with a colleague and Store Manager
The third one is: Zoom with the Regional Manager and the Store Manager
Interview questions [1]
Question 1
Situational quesitons, with answering the STARL structure
I applied online. The process took 2 months. I interviewed at lululemon in Oct 2025
Interview
Disappointing experience.
After 5 interview rounds and constant reassurance from HR and line manager about my 'strong fit,' the role was given to an internal candidate.
If a company prioritizes internal hires regardless of experience, they shouldn't lead external candidates on with false hope.
The process felt disorganized and disrespectful of my time.
lululemon response
1mo
Thank you for sharing your experience—we recognize the time and energy that goes into multiple interview rounds. Your feedback on communication and the overall process is important, and we'll keep it in mind as we continue to refine the candidate experience.
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