Job Title: Database Administrator

Employment type: Full time, Permanent. Remote, with approx. 1 day in office per month

Salary: Up to £49K

We’re looking for an experienced and hands-on Database Administrator to join our Infrastructure Team at AccessPay. You’ll take ownership of a varied and business-critical database estate spanning MS SQL Server and PostgreSQL instances, running on managed DBaaS platforms including CloudSQL on GCP.

This is a broad and impactful role - from keeping production systems performant and secure, to collaborating closely with our Engineering, Operations, and Data teams on everything from schema design to data warehouse pipelines. If you’re someone who cares about doing things properly, takes pride in a well-tuned query, and enjoys working in a team that genuinely values good engineering, you’ll feel right at home.

Please note: this role includes participation in an on-call rota, which is fully compensated.

Key Responsibilities:

• Own the performance, availability, and security of our database estate, ensuring production systems consistently meet SLA targets.

• Plan and carry out scheduled maintenance, including out-of-hours patching, and support product deployments with schema change implementation across all environments.

• Monitor system health, diagnose slow-running queries, and work with development teams to resolve performance issues and reduce technical debt.

• Support and guide developers on good database design, and assist with approval and optimisation of DB change release processes.

• Build and maintain repeatable, automated infrastructure and proactive monitoring for both production and non-production environments.

• Manage data security, backup, archiving, replication, and disaster recovery - including regular DR testing.

• Develop and support Dataflow and Datastream jobs to power data imports into our BigQuery data warehouse.

Skills Knowledge & Expertise

• Solid hands-on experience in database administration with a focus on performance tuning, optimisation, and capacity planning.

• Strong working knowledge of MS SQL Server and PostgreSQL, including TSQL, execution plans, and index optimisation.

• Experience with CloudSQL (GCP), Flyway, and Terraform for infrastructure and schema management.

• In-depth understanding of database security and data protection practices across multiple environments (e.g. GDPR, SOC 2 awareness).

• Excellent problem-solving skills with a structured, methodical approach to diagnosing complex issues.

• Strong communication skills - able to explain technical concepts clearly to non-technical stakeholders.

Desirable

• Background in infrastructure or IT operations.

• Experience with GCP data products: Dataflow, Datastream, and BigQuery.

• Familiarity with BI reporting tools and data warehousing / ETL design.

• Working knowledge of Infrastructure as Code and CI/CD pipelines.

• Awareness of AI and machine learning concepts as they relate to data platforms

Why join us?

• Great Place to Work® certified - 3 years running

• A supportive, collaborative team who love what they do

Benefits

• 25 days’ holiday plus public holidays increasing with length of service.

• Birthday off work.

• 2 paid volunteer days a year

• Holiday Purchase scheme

• We operate a Salary Exchange pension scheme which you will be auto-enrolled into from day one of employment.

• £240 yearly Wellbeing Allowance

• Enhanced maternity, paternity, and adoption leave

• Cycle to work scheme

• Health cash plan

• Free breakfast & lunch when in the Manchester office

• Discounted Parking in Manchester

• Access to training – both internal and external

• We plant a tree for every new joiner that joins us!

• We are a Dog-Friendly office

• And many more!

Our employees live by our company values:

Always Learning: Our team are a naturally inquisitive bunch, always striving to become experts in our field. We are committed to sharing knowledge and skills with our colleagues and customers. AccessPay provides an environment that fosters personal development and professional growth for all of our people.

Supportive: Helpfulness sits at the heart of our culture – when we win, we win as a team. We agree on shared goals, collaborate constantly, and drive relentlessly in pursuit of those goals. We also understand the importance of fun, both working hard and celebrating our successes.

Driven to Achieve: We are passionate and energetic – whatever the mission. When we encounter challenges we show courage, resilience, and initiative to overcome them.
Committed to Excellence: Through our technical prowess, creativity, personal integrity and accountability, we deliver exceptional outcomes and exceed expectations time and time again.