Working at Backbase | Glassdoor.co.uk

Backbase Overview

Amsterdam (Netherlands)
501 to 1000 employees
2003
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
Unknown
We come from all over the world to do what we love; to design a great product that improves the lives of real people. We’re passionate, dedicated, and among the best in business. Every person on our team believes in working together and supporting each other to get ... Read more

Mission: Our mission is to help organisations transition smoothly into truly customer-centric businesses by adopting the outside-in approach that has worked so well for us and our customers. We believe that every enterprise will find success through customer-centric innovation.

Backbase Reviews

3.7
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Backbase CEO Jouk Pleiter
Jouk Pleiter
65 Ratings
  • "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Backbase full-time

    Pros

    Very international feel, great offices and plenty of opportunity to grow with the company.

    Cons

    Needs to strike a balance of their rapid growth and building capability.

    Advice to Management

    Keep supporting and empowering the teams :-)

See All 105 Reviews

Backbase Photos

Backbase photo of: Backbase Logo in Hallway
Backbase photo of: Stand up
Backbase photo of: Relaxing time
Backbase photo of: Meetings can be fun
Backbase photo of: Working together
Backbase photo of: Collaboration
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Backbase Interviews

Experience

Experience
63%
9%
28%

Getting an Interview

Getting an Interview
68%
16%
12%
4

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Helpful (7)  

    Senior Business Analyst Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    The process took 3+ months. I interviewed at Backbase.

    Interview

    I worked client side with Backbase and they made a number of hints that i should join them, so i submitted an application.

    After my application I had no response for about 4 weeks. I made contact with an intermediary and suddenly things started moving. Unfortunately I was passed through no fewer than three different recruitment contacts, two of whom failed to make any contact with me. After a polite but firm email, i finally got confirmation of my interview.

    Interview 1:
    Skype interview. Generic call. Asked about my ways of working tried to establish culutral fit. Easy.

    Interview 2:
    Skype interview with Senior business analyst. Questions about methodology, culutre, culutral fit. Easy

    Interview 3:
    Took a long time to organise. In the meantime i had accepted and started another role.

    In this interview i had the senior BA in the room as well as another senior BA and a director over skype. I was given a simple business case which i prepared for.

    I followed the (very limited) instructions but it emerged that there were some big differences in interpretation (basically, method had to be their way or it was wrong). The director seemed more interested in checking messages on her phone than participating in the interview. Perhaps it was skype, but the interactions felt incredibly forced.

    A few days after the final interview I was sent a generic email telling me that i didnt have the right skills! I was stunned that Backbase didnt even have the courtesy to call a final round candidate.

    In summary, the interview process was forced, disorganised and unprofessional. But most frustratingly, they missed out on a candidate that knew the product, knew the company (had worked onsite) and had a number of established positive working relationships with Backbase employees.

    Interview Questions

See All 107 Interviews

Backbase Awards & Accolades

  • Best of Show, Finovate Europe, 2014
  • Leader in Gartner Magic Quadrant for User Experience Portals, Gartner Magic Quadrant, 2014
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