Working at Consumer Intelligence |

Consumer Intelligence Overview

Bristol, England
51 to 200 employees
Company - Private
Research & Development
Unknown / Non-Applicable


Consumer Intelligence uses Mystery Shopping to benchmark the price and service performance of financial services providers. The research is used for companies to help them better understand their competitive position.

In addition Consumer Intelligence ... Read more

Mission: We believe that companies that fixate on customers are the ones that survive and grow. They sell more, have more engaged staff, lower costs and better product development. It all starts and ends with customers.

Our job is to help companies see the world ... Read more

Consumer Intelligence Reviews

  • "A forward thinking company providing work-life balance"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PR and Communications Manager in Southampton, England
    Current Employee - PR and Communications Manager in Southampton, England
    Positive Outlook
    Approves of CEO

    I have been working at Consumer Intelligence full-time (More than a year)


    Flexible/remote working allows me to balance being a mother and working full-time.
    Opportunities to influence the status quo and drive new ideas - unlike anywhere I've worked previously - means that I get to play a real part in the forward direction of the business.
    Dedicated, passionate, fun and friendly colleagues that make working for the company a pleasure.
    A decent salary package.


    Some of the employee benefits could be improved, such as the maternity and pension packages, however I appreciate this is a challenge for small businesses.

    Advice to Management

    As well as focusing on putting client needs at the centre of our business, it's important that management continue on the current path of truly listening to and acting on employee feedback to ensure Consumer Intelligence succeeds on it's ambition to become one of best companies to work for.

See All 9 Reviews

Consumer Intelligence Photos

Consumer Intelligence photo of: Welcome to 3TQ
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Consumer Intelligence Interviews



Getting an Interview

Getting an Interview





    PR & Communications Manager Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Difficult Interview


    I applied through an employee referral. The process took 3 weeks. I interviewed at Consumer Intelligence (London, England) in June 2018.


    A three stage interview consisting of a telephone interview with a recruitment agent, followed by a Skype interview and concluding with a face-to-face interview. It was the most thorough interview process I had experienced, and was designed not only to gauge my capabilities, but also whether I would be the right fit with the culture and team.

    Interview Questions

    • I was asked to share an internal communications plan that I had previously executed.   1 Answer
See All 1 Interviews

Consumer Intelligence Awards & Accolades

  • Best Workplace, Best Companies, 2015
  • Outstanding Entrepreneur, Global Business Excellence Awards, 2018
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