Consumer Intelligence Overview

  • Bristol, United Kingdom
  • 51 to 200 Employees
  • 2013
  • Company - Private
  • Research & Development
  • Unknown / Non-Applicable


Consumer Intelligence uses Mystery Shopping to benchmark the price and service performance of financial services providers. The research is used for companies to help them better understand their competitive position. In addition Consumer Intelligence interviews over 50,000 ...
Mission: We believe that companies that fixate on customers are the ones that survive and grow. They sell more, have more engaged staff, lower costs and better product development. It all starts and ends with customers. Our job is to help companies see the world through the eyes of ...

Consumer Intelligence Reviews

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Ian Hughes
Ian Hughes
10 Ratings
15 Apr 2021
Consumer Intelligence icon

"Customer focus and essential insight"

Current Employee - Anonymous Employee
Positive Outlook
Approves of CEO

I have been working at Consumer Intelligence full-time for more than a year


Providing an essential insight / data set to the Industry at a time of disruption
Significant improvement in professionalism/leadership recently
Strong, supportive culture for people to grow


Focus of priorities with some much happening

Advice to Management

The current path feels very good, stay on it.
See All 11 Reviews

Diversity & Inclusion at Consumer Intelligence

(2 reviews)

Consumer Intelligence Photos

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Consumer Intelligence Interviews

Getting an Interview
Employee Referral100%

  1. [employerShortName] icon

    PR & Communications Manager Interview

    Anonymous Employee in London, England, England
    Accepted Offer
    Positive Experience
    Difficult Interview

    I applied through an employee referral The process took 3 weeks. I interviewed at Consumer Intelligence (London, England, England) in Jun 2018


    A three stage interview consisting of a telephone interview with a recruitment agent, followed by a Skype interview and concluding with a face-to-face interview. It was the most thorough interview process I had experienced, and was designed not only to gauge my capabilities, but also whether I would be the right fit with the culture and team.

    I was asked to share an internal communications plan that I had previously executed.

    1 Answers

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Consumer Intelligence Awards & Accolades

  • Outstanding EntrepreneurGlobal Business Excellence Awards2018
  • Outstanding BlogGlobal Business Excellence Awards2018

Popular Careers with Consumer Intelligence Job Seekers

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Consumer Intelligence FAQ

(14 Questions)

All answers shown come directly from Consumer Intelligence Reviews and are not edited or altered.

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Does Consumer Intelligence have a pension plan?

...Some of the employee benefits could be improved, such as the maternity and pension packages, however I appreciate this is a challenge for small businesses....

19 November 2019

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