I worked at Rant & Rave full-time (Less than a year)
Pros
The people are awesome and the clients really interesting
Cons
Massively under staffed with almost every area of the business struggling
Application
I applied online. I interviewed at Rant & Rave (Coventry, England) in August 2018.
Interview
Application via email and a very quick response rate from their HR team, lady there is very friendly and responsive. Face to face interview to get to know both parties prior to full interview. Reason for not continuing my application was due to me being an introvert - not really structred feedback and it's something that can't be helped.
Interview Questions
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“Our partnership with TSG allows them to understand how customers feel after every interaction,” said Kenny Bain, CEO at Rant & Rave. “Sitting within TSG’s contact centre, we will be an integral part of their business transformation ambitions. By capturing customer emotion at each touchpoint throughout TSG’s customer journey and processing the verbatim obtained using our advanced sentiment analysis, Rant & Rave is helping TSG to understand how their customers feel about the level of service and contribute to overall business profitability.” http://glassdoor.com/slink.htm?key=vQQrH
