TPP

Do you want a job where your intelligence, problem solving and social skills matter more than previous work experience? Do you have a good degree but haven’t found the right career?

To learn more about each of our roles, read through our staff profiles:

Anne-Laure

Graduate Analyst

I completed my postgraduate degree in Medicine and I knew that I wanted to be able to make a difference with a career in healthcare, without taking a role involving direct patient care. TPP stood out as a company that would allow me to do this, and the problem solving and team working aspects of the Analyst role really appealed to me.

Since joining the company almost two years ago, I have worked on a variety of different projects, both in the UK and internationally. The range of projects I have been involved in has given me the opportunity to enjoy a wide variety of work, meaning that the days are always interesting.

The job has challenged me and allowed me to further develop a whole host of skills. You are given responsibility from early on, and in the relatively short time I have been here I feel like I have been able to achieve over and above what I would have expected. Team work is an important aspect and the people you work with are not only bright and forward-thinking, but also supportive and keen to help you progress.

If you are looking for a challenging career that offers variety and will support you to progress your skills rapidly, the role of Analyst at TPP is a great fit.

Sven

Technical Operations

I’ve been working at TPP now for nine years, and during this time I have experienced a wide range of opportunities and projects that have made every day exciting.

I’ve always been interested in all areas of IT, so being part of the Technical Operations team at TPP has been the perfect way to develop my career. In any given week, I could be looking at networking, databases, server hardware or scoping an international data centre for a new project. I worked for a few different companies before starting at TPP and have never found a role that’s so varied. 

A major part of the Technical Operations role is ensuring SystmOne is up and running all the time for our customers, which involves looking after one of the largest real-time databases in the world. It gives the whole team a real sense of pride when we compare what we support to massive world-wide companies like Visa and Google. It’s very satisfying to know that I’m working for a company in Yorkshire that is up there with the biggest names in the world in terms of the solution we’re supporting, and that every day we are making a difference for the thousands of people around the world who use SystmOne.

Matt

Placement Year

As a Business Studies student, I was drawn to TPP by the wide variety of work involved in the placement role – we work with every team and learn about all aspects of the company.

When I first started working at TPP, I felt fully responsible for the wide range of tasks given to me, as well as being trusted to manage my own workload. The fast-paced working environment encourages you to engage with the role and approach every situation confidently. Occasionally, this can seem challenging but support and guidance is constantly available from my colleagues. I have really enjoyed working in such a friendly company, from helping me settle in to the social activities you can get involved with – I’ve played for the TPP football team since I started.

Working with other placement students has given me the chance to be part of a team that is regularly required to co-ordinate tasks and work together. I have never been part of an organisation with such a strong focus on making positive changes to improve efficiency. Everyone that works here has a great work ethic meaning you can always rely on each other.

I am really enjoying my time at TPP and believe that this is one of the most rewarding placement positions on offer. I am confident that the experience I have gained will help me when I return to university as well as in my future career.

Rosa

Account Manager

I started as an Account Manager at TPP after finishing my degree in Chemistry. I enjoyed my degree but I wasn’t necessarily keen on pursuing a career in it as I didn’t want to be stuck away in a lab for the rest of my life. What I really wanted was a customer-facing role where I would be meeting and interacting with people every day. Healthcare is an area I have always been interested in, so working for a clinical software company is ideal as I can help to improve patient care within a role that I really enjoy.

For me, the best thing about working at TPP is that from day one I have been trusted and given real responsibility. Although this could be considered daunting, my team are always fully supportive and I always feel I can ask for help if needed. Within just a few weeks I was completely managing my own time and workload, and had the opportunity to get involved in several big projects. Another fantastic thing about TPP is that your opinion is always heard whether you’ve been at the company for ten years or ten weeks.

As I am responsible for our customers in the South of England, I get to travel a lot for meetings which is something I really enjoy. I have been to lots of new places and met people from all levels within the NHS, including the Chief Executives of several trusts. I am also responsible for managing national contracts and ensuring that we retain our current business, as well as expanding our customer base across the UK.

I find that I am constantly challenged and every day is different which means coming to work is always interesting. I’ve acquired so many new skills as well as developed my existing ones since I joined the company. TPP moves at such a fast pace and there are so many different opportunities arising every day, so it’s really exciting to be part of it all!

Sarah-Louise

Software Support Analyst

I have been working on the Helpdesk since June 2015. As the company expands, the role of the helpdesk is constantly growing and changing. Some of our responsibilities include providing over the phone training support for SystmOne users and local helpdesks, logging and resolving training queries and system configuration. We also deal with incident and problem management.

Within two weeks of starting, I was already trusted to take calls directly from users. I was confident enough to do this as there is a great team on the Helpdesk who support each other to learn and grow. We also work alongside staff in other teams such as the Software Developers and Analysts. Working on the Helpdesk is always interesting and rewarding, and the team are always helpful and keen to get involved.

My favourite aspect of working at TPP is that every day is different, and that you are given the opportunity to take on plenty of responsibility. Overall it’s a stimulating role that provides a lot of opportunities to develop new skills, and the company as a whole is extremely sociable which means you quickly feel at home.

I really enjoy working for TPP and am looking forward to seeing how the Helpdesk develops as the company itself grows. 

Daniel

Product Specialist

As a Product Specialist for over 6 years, I've passed accreditation on almost every module of SystmOne. This means that I could be delivering a training course in a prison one week, and then providing a system demonstration to a mental health unit the next. I'm always looking ahead in my diary to see what’s on the horizon and I'll often log in to the test environments to make sure I'm confident and knowledgeable in the areas that I’ll be dealing with.Since TPP’s expansion internationally, our job also includes working in places like the Middle East and China, where we get to enjoy new cultures and experiences. When staying away from home, TPP look after us really well. Keeping fit and healthy is important to me, so they always try to book somewhere with gym facilities. They also look to see who else from the team will be working in the same area so that we can stay in the same place.

During my time at TPP, I have grown so much as a person and gained many new skills. I never imagined I could deliver a presentation to hundreds of people but now I know that I excel at this, which has given me a lot more belief in myself. 

My colleagues have become a second family to me. We are always calling each other for advice and have shared so many amazing and once-in-a-lifetime experiences, such as visiting the Great Wall of China, travelling to work in a tuk tuk in India and celebrating the company’s 15 year anniversary. I really feel that by working for TPP, I'm part of something special.

Some of our Software Developers have their say:

Jake (BA Physics – Oxford)

I’ve been a Software Developer at TPP for two years. For me the best thing has been that you are given responsibility from day one. The flat hierarchy means that your opinion is as important as anyone else’s, and you are encouraged to get involved with complicated problems as soon as you arrive. For someone who had no coding experience before I started, this was great as I quickly learned how to be a developer.

At TPP there is much more to being a developer than just writing code. As well as gaining a variety of technical skills that are highly sought after in the tech industry, you also get the chance to get involved with the management of multinational projects and with driving the direction of the company as a whole. Being able to travel internationally has been a great experience, and I’ve been to China several times now to help design and develop our Chinese system.

I love working at TPP because the work is highly varied and extremely interesting. From a very early stage you become an important part of the team and people will respect your opinion and listen to your ideas.

Moving north was quite a big change for me as I had lived down south my whole life. However I’ve loved living in Horsforth. It’s on the doorstep of the Yorkshire dales, which are perfect for long summer days with some amazing scenery, but also on the edge of Leeds which is a fantastic city with lots to do and loads of places to go.  

Suzie (BSc Mathematics - York)

When I graduated last year, I wasn’t sure exactly what kind of job I was looking for. I wanted to be challenged and given responsibility alongside the opportunity to use my languages. I started working at TPP this year as an Analyst and immediately felt welcome joining a team developing new functionality for SystmOne.

As soon as you start you are treated as an important member of the team. From day one, every day has been different and the weeks have flown by. I love knowing that my work has a positive impact, and the company is heading in a very exciting direction on an international scale.

After a few weeks in the company, I was approached about becoming a Software Developer. Given the opportunity to shadow one as a taster, I realised how much the role suited the way I think. I never truly believed the ‘no experience required’ advert but it is so true!

The atmosphere at TPP is really friendly and everyone is always willing to help. The whole company works together so whether an Analyst or a Software Developer, we’re all working towards the same goal.

Louis (BSc Physics - Leeds)

I finished my final year at the University of Leeds in 2012. At that point all I knew was that I didn't want to move back home. Leeds is such a lively city, and I didn't want to give up my regular walks in the Yorkshire Dales nearby. I found out about TPP just before my graduation and, to be quite honest, didn't know what to expect. Who knows what to expect of any job fresh out of uni?

The staff I talked to when I applied for the job were really helpful. I found out about all of the amazing benefits that TPP offer, and the uncommonly collaborative way that everyone works together. I secured a job as Software Developer before I even got my final year results, which was a great stress off my mind, and I've never looked back!

A day in the life is always difficult to write because, as a Software Developer, my day is always so varied. Developers are involved in all parts of the development process, from scoping and planning, to writing, testing and deploying the code. As well as the normal development parts of my job, we are all able to get involved with different tasks from across the company. You can pick up as many of these as you like. I, personally, get stuck in with planning social events and going to recruitment fairs; as well as being in charge of Fire Marshalling for the building.

After my interview I was told it wasn't a job I was being offered, it was a career. The time has flown by since then and I can definitely see myself staying for years to come. I'm sure I will have a long and fruitful career at TPP.

Luke (MEng Informatics - Cambridge)

I grew up in Bradford (a few miles from Leeds) and after graduating in 2009, I was determined to get back to my Yorkshire roots. I saw TPP's advert next to one of the Engineering Department vending machines, noted down the details and sent off my application. Soon after, I received a call from one of the Software Developers at TPP, we had a quick chat and I immediately realised it was the place for me. After my interview and job offer, I even had the chance to go travelling around the USA for a few months before beginning my new career.

Within about two weeks of starting I was given the challenge of improving how SystmOne’s appointment booking process worked. I remember how great it was to work on something so important that early in my career, and I also remember how good my new teammates were at teaching and helping me through something which was, to be honest, a very daunting task for someone fairly new to coding!

After six years at TPP I can honestly say that I’m still given challenging work. Recently I led a team in charge of testing our Disaster Recovery solution that involved co-ordinating with lots of different teams across the company. The project was really successful and I’m very proud of the part I played.

For developers, TPP is a genuinely unique place to work. I am not just asked to write code in a cubicle - for example, in the last two years I’ve become responsible for our developer recruitment strategy, led Health Bureau meetings in China and performed several sessions at our national user group conference. I still love writing code but, for me, it’s the combination of technical work alongside everything else which keeps me working at TPP.