Does 20i pay their employees well?

According to anonymously submitted Glassdoor reviews, 20i employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at 20i. This rating has been stable over the past 12 months.

How satisfied are employees working at 20i?

74% of 20i employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 20i 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at 20i?

Technical Support (3) , Technical Support Engineer (2)

What are the pros of working at 20i according to real employee reviews?

"Head of support, heads a brilliant team to help customers with any questions, issues or queries." ((in 4 reviews)); "Get to work with extremely talented and committed staff that are driven to make 20i the best hosting company." ((in 3 reviews))

What are the cons of working at 20i according to real employee reviews?

"The manager however, is extremely inexperienced." ((in 2 reviews)); "No real senior support team to assist with issues, instead, you have unrealistic KPI’s whilst training new support members, who have no training from senior team members." ((in 2 reviews)); "You are undervalued and will be expected to work a very random shift pattern with horrible hours for no extra pay." ((in 2 reviews))

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20i

20i Reviews

3.9

74% would recommend to a friend

(16 total reviews)

Jonathan and Tim Brealey

73% approve of CEO

65% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Culture and values

3.8

Work/Life balance

3.8

Senior management

3.7

Diversity and inclusion

3.7

Career opportunities

20i has an employee rating of 3.9 out of 5 stars, based on 16 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 20i employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

16 reviews

5.0

13 Oct 2025

One of the best places to work.

Frontend developer

Recommend

CEO approval

Business outlook

Pros

Best place to work Free Pizza once a week Friendly people, good team members looking after each other Good management/Directors Flexible working

Cons

Can't think of anything negative about this company

5.0

27 Oct 2023

Very friendly and accommodating company

Graphic designer

Recommend

CEO approval

Business outlook

Pros

If you have an idea, 9 times out of 10 you can run with it! I love the freedom of working here being able to be creative and put my twist on things.

Cons

There's not a very even split of types of people, so it would be good to see more diversity here.

5.0

8 Jul 2023

Excellent

Office administrator

Recommend

CEO approval

Business outlook

Pros

Well looked after by management

Cons

None that I can think of

Viewing 1 - 3 of 16 Reviews

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One of the best places to work.

Very friendly and accommodating company

Excellent

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