Does 9mobile pay their employees well?

According to anonymously submitted Glassdoor reviews, 9mobile employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at 9mobile. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at 9mobile?

78% of 9mobile employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 9mobile 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at 9mobile?

Customer Service Representative (33) , Specialist (15) , Customer Service Representative (CSR) (9) , Manager (9) , Customer Care Executive (8) , Marketing Specialist (8) , Project Manager (7) , Analyst (6) , Business Analyst (5) , Customer Service (3) , Retail Advisor (3) , Account Manager (2) , Big Data Engineer (2) , Customer Care Specialist (2) , Customer Service Specialist (2)

What are the pros of working at 9mobile according to real employee reviews?

"Good work life balance in some departments" ((in 11 reviews)); "It's got good standards and benefits compared to any other mobile company in Nigeria." ((in 10 reviews)); "Its a Good place and Work Environment" ((in 8 reviews)); "Good colleagues with expertise and loyalty" ((in 6 reviews)); "Great people to work with" ((in 6 reviews))

What are the cons of working at 9mobile according to real employee reviews?

"Poor salary and hardly any salary review in years." ((in 19 reviews)); "Poor pay and unreasonable KPIs" ((in 12 reviews)); "There is no career growth" ((in 12 reviews)); "Poor management" ((in 10 reviews)); "No training" ((in 5 reviews))

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9mobile

9mobile Reviews

3.1

78% would recommend to a friend

(283 total reviews)

46% positive business outlook

Ratings by demographic groups

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9mobile has an employee rating of 3.1 out of 5 stars, based on 283 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 9mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

283 reviews

4.0

30 Sept 2023

good place to work

Administrative

Recommend

CEO approval

Business outlook

Pros

good colleague and place to work

Cons

slow growth and pay for staffs

1.0

27 Apr 2023

working in 9mobile

Business analyst

Recommend

CEO approval

Business outlook

Pros

Great people to work with

Cons

Lack of growth and development

3.0

23 Jan 2023

Great For Career Startup or Short-term Employment

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good place to start your Career. Friendly and warm work environment/colleagues. Average salary compared to other Telecoms Good benefits, e.g. healthcare ‘HMO’, Calls & Data allowances, etc.

Cons

Flat structure, so zero career growth/progression.

Viewing 1 - 3 of 283 Reviews

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