ACORD Reviews

Everything listed above in the Pros section is what reeled you in. But then...Upper management pretended to care. They would be complimenting you to your face but the minute you were out of earshot they were belittling or degrading you. Extremely high turnover - both hardworking and intelligent employees inexplicably let go with no notice as well as others simply getting fed up with how they were being treated (read: overworked, borderline harassment, bullied, etc.). It was a constant revolving door. One minute you could be sitting with your team in a strategy/planning meeting and the next you're called into another "meeting" only to find out you're being let go with the basic explanation of "position eliminated" or "change in direction" and by the time you walk back to clean up your desk your email and login have already been disabled. As staff we saw this happen constantly and there was always that fear of "Am I next?" You truly never knew. You could be working with someone one day and the next all of their work is dumped in your lap because management decided that person wasn't needed any longer. Communication from upper management was poor, at best. Direction changed from one day to the next and you could be working on a project you were assigned to do and suddenly minds are changed and all the work you just spent time on means nothing. But you would constantly be led to believe that you were doing work that mattered as more and more piled on. Upper management was also not willing to train or develop anyone in any area, it was like you had to come in to your position just automatically knowing everything you were supposed to be doing and continue to do so, and if your role was changed or eliminated they did not want to invest time in teaching you a new role, they just let you go and hired someone else. Oftentimes even member organizations were kept in the dark about changes occurring especially when it affected pricing (just look at the website, literally NO membership prices are listed except for one or two fixed price memberships - there's a reason for that). A lot of times it seemed as if staff were used and abused to complete large projects and when that was done there was no need for them and they were tossed out.

Where to begin... strategy and direction change on a daily basis with no real reason so you never know what you're walking into on any given day. Deeply low morale because it's a hire-and-fire shop with zero explanation as to where colleagues have gone and why. Titles mean nothing. People who are underqualified have more senior level jobs. People who do their job and accel are let go. Everyone is on pins and needles not knowing who is next or why and when they are going to be shown the door. Leadership is unstable, self-centered, and closed off. Favorites are played, particularly with certain men, and female employees' looks are criticized yet leadership boasts about diversity and promoting women in leadership positions (even though they let a lot of them go in less than 1 year). People of a different cultural background or generation (read: too young or too old) are judged. Interns and junior level employees are worked to the bone, fostering an environment of fear vs. support. This behavior is enabled by senior management, reinforced on a regular basis with unstable reasoning and otherwise completely ignored.