ASK4 Group Reviews | Glassdoor.co.uk

ASK4 Group Reviews

8 reviews

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4.5
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ASK4 Group Founder and CEO Jonathan Burrows
Jonathan Burrows
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Employee Reviews

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  1. "A growing business that looks after its staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at ASK4 Group full-time (More than a year)

    Pros

    The company is expanding quickly into Europe - great opportunities for anyone, particularly those with language skills
    Relaxed working environment
    Approachable and friendly staff across all departments and at all levels
    Good bonus and perk schemes
    New employee ideas implemented regularly
    New internal growth opportunities arising constantly

    Cons

    There is nothing really worth mentioning


  2. "Strategic Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategic Account Manager in Sheffield, England
    Current Employee - Strategic Account Manager in Sheffield, England
    Recommends
    Positive Outlook

    I have been working at ASK4 Group full-time (More than 5 years)

    Pros

    Expanding company, UK & the rest of Europe

    Plenty of opportunities to turn a job into a career. Whatever level you enter at, if you are bright and a hard worker there will be multiple opportunities to progress

    You don't have to know everything about the internet to work there. Really supportive environment which teaches you what you need to know to do your job

    Great culture (which is led from the top), friendly, busy, vibrant place to work. Equal opportunities for all. Respectful work place.

    Great worker perks - lovely workplace, employee fruit baskets, social events, private health cover, employee share scheme

    Cons

    The nature of the business means that at certain times of the year the deadlines are tight

  3. "A great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at ASK4 Group full-time (Less than a year)

    Pros

    - An exceptional team, across the whole company
    - Constantly growing as a business
    - Realistic and achievable targets within the Support team
    - Excellent benefits scheme (health insurance and other perks)
    - Approachable Heads of Department team and Directors

    Cons

    - Limited parking due to a city centre location


  4. "Great company, constantly growing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at ASK4 Group full-time (More than 3 years)

    Pros

    - Vibrant Support environment with multiple languages and cultures
    - The people
    - Very chilled technical support area, not like normal call centres!
    - Very good First Line pay
    - Good links to other teams, easy to escalate things to other departments
    - Excellent Heads of Department, approachable and down to earth
    - Good management of the Support team, very customer focussed
    - Constantly growing as a company, opening up more opportunities the longer you stay
    - Good private healthcare benefits and other social perks

    Cons

    - Limited underground parking
    - Central location means rush hour traffic is painful if you drive


  5. "Feels like home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ASK4 Group full-time (More than 5 years)

    Pros

    I've worked here for 7 years and enjoyed watching the company grow in that time. As it's grown, there is still the same spirit it always had. Plenty of opportunities for progression here too. Highly recommended.

    Cons

    Nothing worthy of mention.


  6. "A growing company and great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at ASK4 Group full-time

    Pros

    The company is expanding throughout Europe which is exciting to be part of.
    There are some really great people who are a pleasure to work with and who get stuff done!
    Relaxed environment and family orientated management.
    Opportunities to develop your career and to implement changes and ideas.

    Cons

    Tight deadlines sometimes and can be pressured for the customer support team but that's normal for this industry.


  7. "Not very well run, especially upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sheffield, England
    Former Employee - Anonymous Employee in Sheffield, England
    Doesn't Recommend
    Negative Outlook

    I worked at ASK4 Group full-time (More than a year)

    Pros

    Casual atmosphere and some wonderful employees. The new premises are very nice and they have a lot of excellent social events.

    Cons

    Upper management was very underhand in their treatment of many different people. The pay was shockingly low for the area. Expectations were very high but they didn't give you the tools to effectively do the job. A new member of upper management was brought in whilst I was there, given a high level role and proceeded to pass off all my ideas as his own! The mistreatment and often harassment of people was disgraceful.

    Advice to Management

    Speak to, and act upon, the information given to you by the staff. This is especially important when it has such a major impact on their work.

  8. Helpful (3)

    "Was a good, but underpaid place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - First Line Support
    Former Employee - First Line Support
    Recommends
    Positive Outlook

    I worked at ASK4 Group part-time (Less than a year)

    Pros

    Good friendly environment.
    Small company.
    Easy job.
    Low pressure.

    Cons

    Poor pay compared to contemporaries.
    Bad Management.
    Downtime.
    Call center environment.
    Occasional shouting!