ATM Group Reviews

3.4

62% would recommend to a friend

(83 total reviews)

58% positive business outlook

ATM Group has an employee rating of 3.4 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ATM Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

83 reviews
1.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The job itself is straightforward and easy and very rarely do you bring stress home. The colleagues I worked with were friendly and supportive, and there was a good team atmosphere amongst many of the advisors. You do get a lot of support from a senior advisor who is a credit to the company.

Cons

In my experience, the management style was heavily focused on micromanagement, which made it difficult to feel trusted and autonomous in the role. Communication could often come across as condescending rather than supportive, and there appeared to be inconsistencies in how different employees were managed and supported. The environment felt quite political at times, with a lot of workplace drama and gossip. Having worked across multiple industries over the last five years, this was one of the more challenging workplace cultures I have experienced.

5.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

ATM Group is a tech-enabled customer operations and revenue partner offering strong strategic exposure at Director level. The role spans customer operations, revenue generation, and AI-enabled CX optimisation, with opportunities to lead impactful programmes across contact centre outsourcing, sales, and tools like ATM One. The culture is highly collaborative, with a clear emphasis on ownership, continuous improvement, and delivering measurable client outcomes. It’s a fast-paced environment with high expectations, but well-suited to leaders who enjoy driving performance, navigating complexity, and making a tangible impact.

Cons

Fast-paced, high expectations, structured processes.

1.0
10 Mar 2026

Pain

Recommend
CEO approval
Business outlook

Pros

no pros at all now

Cons

its sales, you are made to force products on people even if it's wrong

Viewing 1 - 3 of 83 Reviews

Glassdoor has 86 ATM Group reviews submitted anonymously by ATM Group employees. Read employee reviews and ratings on Glassdoor to decide if ATM Group is right for you.