ATX Networks Reviews

3.7

65% would recommend to a friend

(49 total reviews)

Tom McLaughlin

100% approve of CEO

66% positive business outlook

ATX Networks has an employee rating of 3.7 out of 5 stars, based on 49 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ATX Networks employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

49 reviews
1.0
17 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Most of the engineers are sharp and innovative people who are a pleasure to work with.

Cons

The new leadership that came into power (I use the term "came into power" intentionally) is filled with dirty politics, presents amazingly delirious ambitions, and responds with hostility to any sort of criticism or constructive feedback. This leadership has replaced most of the executive team with staff members that have followed each other from one company to the next. In order to keep your job here, you are required to become a mindless lackey. The company's prior leadership had a fantastic culture of collaboration and inclusive brainstorming, making staff feel like they were truly part of the team. They used to work with employees to develop their careers, distributing additional responsibility hand-in-hand with additional compensation. That has all dissolved away and has been replaced by a dictatorship that I suspect will drive the company into the ground. Engineers here are squeezed for whatever they're worth. Numerous bonus programs have been created and then rescinded before they ever pay out. Junior engineers are paid extremely modest entry level salaries, and as they gain experience, their salaries remain nearly the same until they eventually realize what they are worth in the market and leave. Leadership repeatedly claims that your salary is "only icing on the cake", and you should work here because of the fantastic people and exciting technology. There is no equity options available to engineers, nor is there any reasonable expectation of raises and/or bonuses, so I'm not quite sure what the leaderships believes the incentive should be to employees. Statements like that one are just flat-out insulting, especially when they come from senior leadership that you know are compensated so much higher than you are. The only way to gain favor with management is to publicly shower them with flattery, and there has been several examples of this sort of brown-nosing winning people positions far beyond what they are qualified for. This simply continues the toxic spiral of putting more and more egocentric and under-qualified folks in senior level positions. The leadership is also dramatically out-of-touch with the niche market the company competes in and talks of fantasies where the company will soon become king of whatever the new technology buzz-word of the year is. "5G? Yeah, we can do that. IoT? We'll soon dominate that space." It sounds like just the talk that would come from a completely non-technical business person who's industry experience comes from reading the Tech section of Breitbart... The new CEO entered the company with so much talk of unifying the three separate companies that were merged to form what is now ATX. This is probably about the only thing he's ever stated that I actually agreed with, but his new regime's attempt to make this happen has been a complete failure. Most of the hard-working and well qualified staff members have left, been fired, or were forced to resign. Those who remain are most definitely not going to stay for much longer, whether they voice their dissatisfaction or do not. There's frantic efforts to replace the dwindling resources in whatever way possible, including outsourcing to the cheapest bidder. While I won't say that outsourcing is necessarily a bad idea for the business, it does require management capable of handling remote teams, which no longer exists at the company. Even if that management were there, the company's leadership is clueless in regards to direction/vision that may make the company successful.

1.0
18 Sept 2018

Falling apart

Recommend
CEO approval
Business outlook

Pros

Legacy purchases are keeping the lights on. It will end soon.

Cons

There is not any next generation products to compete against the public companies such as Harmonic, Vecima, Arris and Casa. The new CEO is making everyone look for new jobs.

1.0
17 Sept 2019
Recommend
CEO approval
Business outlook

Pros

I completely agree with the points raised by "engineering mass exit" The following are positives that were meant to be brought in by the new executive team: - Numbers driven planning and allocation; except when you ignore your engineer's requests for more headcount to drive the 5-6 new projects that are being targeted. - New leadership who will hold us accountable, except when they plan to bail after less than a year. - New leadership who expresses a desire to be open to employee concerns, except when they hold skip levels where they don't let other employees get a word in between their speeches aggrandizing themselves. - New leadership who expresses a desire to be open to people's feedback, except when those concerns damage their egos, after which management is deployed to warn employees to be less honest in their feedback. - New leadership who wants to empower their employees with decision making; like the decision making made when we need to hope our estimation of the social and building infrastructure budgets matches the number you have already decided on in your head. - Lots of extra offices and cubes for employees to claim. Positives that still apply from before and now: - Novel technology solutions, both hardware and software, that can provide interesting challenges for teams to overcome, in a way that was better than the competition - Baseline compensation slightly above what else is out there. - The rare taco Tuesdays are nice. - Family picnics were nice when we got any sort of non-miserable amount of resources to plan them. - Nice building renovations. The new coat of paint really helps. Touchdown area feels super spacious now that we removed those pesky cubes we used to have people in. - There's a brewery (Rough Draft) next door that is solid, and a distillery/bar (Cutwater) down the street that is excellent. - On the ground engineering pool is top notch. Should any fires arise, its reassuring to know that there's a great team full of talented minds at your back to support you.

Cons

I completely agree with the points raised by "engineering mass exit" - Middle management is defeated. "I know and we're trying XYZ" are nice words, but no results and a continuously sinking relationship with upper management is impossible to stomach - Executive management's strategy appears to be a transparent pump-and-dump scheme that worked for simpler companies with largely analog sales-based portfolios (see Genband, Ribbon) - Repeated tales of retribution or lashing out by executive level in the face of fair criticism. - Repeated tales of executive level misrepresenting the words of engineers to better fit their agenda. - Repeated overvaluing of a sales department that for all intents and purposes appears to entirely be entirely driven by the CEO's buddies. - Repeated undervaluing of an engineering department that has experience and rapport, but are ignored because clearly we just haven't tried things the right way yet. - Repeated round tables that are presented as good effort communication with the masses, but are actually sessions to steamroll or ignore your employees concerns - Constantly decreasing transparency, whether its zero communication for employee departures (layoffs, firings, or otherwise), or changes to process that we're expected to follow - Transparent attempts at making appearances better with refurbishments, shiny things, and cleanliness, while simultaneously shackling legitimate efforts to improve the company - Extinguishing any efforts to sustain social culture at the company, by cutting off our legs or encouraging an "us vs them" internal competitive culture, e.g. race to the bottom for picnic budgets. - Went from understaffed HR who were difficult to contact when issues occurred, to no HR onsite, period. - Severe case of castle without its king, with executive offices that sit empty for weeks to months at a time. - Overall a truly staggering dissonance between the people steering the ship and the rowers below.

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