ActiveCampaign Reviews

1. Lots of customer churn to the point where ARR has taken a massive hit, so there have been multiple rounds of layoffs. Customers aren't getting value out of the product anymore. The folks in charge of product strategy (SVP of Product, CTO and CEO) are inept. Other competing marketing automation products are doing well, so the excuse that the ELT team has been giving is unacceptable. 2. The entire ELT team is inept and needs to be fired. New President who was brought on board more than a year back has tried many things but can't turnaround the company. All that he and the CEO are doing is letting go hard working people instead of firing members of the ELT, who are essentially cronies of the CEO.

I wasn’t going to post this Glassdoor about ActiveCampaign, but after what I heard from an e-mail from a C-Suite person put up about BLM, I was completely taken aback with the hypocritical audacity of this man to publicly support black people but privately keep managers/leaders who harassed and demoralized black people (specifically women). There is a post on instagram by a previous worker that expresses her experience at this “cool kids club” company. The fact that a manager can harass her (in addition to her other colleagues) and have multiple complaints written about him to the HR team and STILL be able to have his job months after that until ActiveCampaign finally had the decency to fire/let go of him is ridiculous. This is just one of many stories of women in ActiveCampaign being harrassed and gaslit by management, and ActiveCampaign and the HR team doing little to nothing about it until said person leaves on their own accord or multiple has to be filed for them to take action. And this “cool kids club” culture ActiveCampaign have is really destroying their product division. When you lose your VP of Product, Director of Product, and multiple Product Managers in the span of 6-7 months, that should be a sign to pause, self-reflect, and have a heart-to-heart conversation with everyone in T&P about why this is happening and how to fix it. But nope, not at ActiveCampaign! They just put someone that is part of the “cool kids club” in the VP of Product role that is VERY under qualified and promote a underqualifed PM while there are PMs that have been working at ActiveCampaign for years, but haven’t even been given a chance to become more senior.