Allstream Reviews

Updated 21 Jan 2021

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3.8
70%
Recommend to a Friend
80%
Approve of CEO
Allstream President Michael Strople
Michael Strople
80 Ratings
Pros
Cons
  • "Allstream under Zayo is not MTS Allstream(in 18 reviews)

  • "company was bought out, and most of the business analyst team was let go(in 10 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Helpful (1)

    "The company is changing for the better"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Pre-Sales Engineer in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allstream full-time for more than 10 years

    Pros

    Senior leadership is focused to making the company better. Great work life balance.

    Cons

    Nothing that I can think of

  2. Helpful (1)

    "Good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director Sales 
    Approves of CEO

    I worked at Allstream full-time for more than 8 years

    Pros

    Culture, Network and Leadership is strong

    Cons

    Lots of change, new owners 2019


  3. COVID-19

    "It's all right"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Minneapolis, MN
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Allstream full-time for more than a year

    Pros

    Good people, good pay. Overall are working to get better.

    Cons

    Lack of name recognition, lack of resources, unrealistic quotas during a pandemic.

    Continue reading
  4. "Underpaid and over worked"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - DevOps Cloud Engineer in Vancouver, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Allstream full-time

    Pros

    Great employees flexibilty of hours and worklife balance

    Cons

    poor pay expensive benefits weak bonus structure long wait between pay increases

  5. Helpful (1)

    "Great culture and moving in the right direction"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allstream full-time for more than 3 years

    Pros

    - Focused Sr. Leadership - Marketing is updated our branding messaging - Programs and Campaigns are on track for maximum success - Great culture and fun atmosphere

    Cons

    Market Share is low - but team is working hard to make that happen.

    Allstream Response

    January 4, 2021

    Thank you, we appreciate you leaving this review. Everyone at Allstream is committed to being customer centric and delivering the best possible experience for our customers. Our Leaders, at all levels, are focused on meeting our goals, and living our values - we are glad that you agree that we are on track for maximum success.

  6. Helpful (1)

    "Great people on a mission"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allstream full-time for more than 10 years

    Pros

    A company with high integrity and a dedicated workforce in the midst of transforming its business.

    Cons

    There is a lot of opportunity but it comes with high expectations. Not a place to sit back and relax. Be ready to work.

    Allstream Response

    January 4, 2021

    Thank you for taking the time to provide us with this feedback. As you mentioned, our people are committed (in all areas) to be focused on delivering the best possible customer experience. Thanks for being a dedicated and longstanding member of the Allstream team!

  7. Helpful (1)

    "People are nice and good strategy"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allstream full-time for less than a year

    Pros

    A good mid size company with strong investors. company has a well thought out strategic plan and people work towards meeting these goals. Marketing team is really starting to use technology to help promote the brand. People here are genuinely nice.

    Cons

    Product offerings need to mature and be more advanced for today's market. A lot of recent changes have been disruptive - but things do appear to be getting back on track.

    Allstream Response

    January 4, 2021

    Thank you for your review. Our people are the foundation of the organization, and (as you mentioned) are focused on implementing our strategic plan and meeting our goals. Allstream has been providing solutions to our customers for 171 years, continually adapting to meet business' needs and the realities of the workplace - we actively consult with our customers to ensure our products are aligned with their needs, and develop unique solutions to fill any gaps. We appreciate your feedback!

  8. "Things Need To Change"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Solution Sales Specialist in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Allstream full-time for more than a year

    Pros

    Great culture. Innovative solutions. Embraced remote working many years ago.

    Cons

    Cannot deliver their solutions. Company is losing money. Senior Management vision was not clear.

    Continue reading

    Allstream Response

    January 15, 2021

    Thank you, we appreciate you leaving this review. Everyone at Allstream is committed to being customer centric and delivering the best possible experience for our customers. The solutions we provide our customers are the same tools we use ourselves, which enable communication from anywhere and facilitates connections with individuals internally and externally. Allstream has been providing solutions to our customers for 171 years, continually adapting to meet business' needs and the realities of the workplace - we actively consult with our customers to ensure our products are aligned with their needs, and develop unique solutions to fill any gaps. We appreciate your feedback!

  9. "Good company to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Engineer in Toronto, ON
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Allstream full-time for more than 10 years

    Pros

    Good growth, excellent company to work for

    Cons

    politics within the higher management is not good

    Allstream Response

    January 4, 2021

    Thank you for your review, we appreciate your feedback. As you mentioned, in addition to the markets we have served for many years, we are always growing and expanding: continually seeking to be customer centric and deliver solutions to fit our customers' needs. We are focused on living our values internally as well as externally - thank you for your review, your feedback will help us to continually improve.

  10. Helpful (1)

    "Great culture great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Allstream full-time for less than a year

    Pros

    Flexible, employee culture amazing, remote, good pay

    Cons

    resources limited, training not great, market share, feedback, marketing resources

    Allstream Response

    December 2, 2020

    Thank for this honest review of your time with Allstream. We strive to maintain a strong and healthy culture for our employees, which translates to great customer service for our customers. We also pride ourselves on equipping all of our team members, no matter what role or position, with the tools and resources they need to be effective in their role. Your feedback will help us to continually improve, and ensure that everyone has what they need.

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