Anaplan Reviews

4.2

76% would recommend to a friend

(648 total reviews)
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Charlie Gottdiener

79% approve of CEO

62% positive business outlook

Anaplan has an employee rating of 4.2 out of 5 stars, based on 648 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Anaplan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

648 reviews
1.0
19 May 2023
Recommend
CEO approval
Business outlook

Pros

As an engineer, Anaplan used to be a fantastic company to work for. The management was supportive, the culture superb, the pay good and the work interesting. The London office was particularly vibrant with a lot of very talented engineers and caring leaders. The previous CEO really cared about the employees and culture in a genuine hands-on way. He also ensured everyone received a generous financial share of the company value in RSU's.

Cons

Unfortunately, around the time Anaplan was acquired by a private equity company in June 2022 all that changed. Anaplan is now being turned from a creative powerhouse into a pure cash cow. The new owners ONLY care about money. This is not necessarily a bad thing, but financial success is no longer shared with the employees. The private equity team has proved time and again they will trample on anything and everything to make cash. Case in point is the complete trashing of the culture. People are now units to be removed from the balance sheet. All the great leaders and culture carriers have been pushed or have jumped. The leaders that are left are fighting like cats in a bag as they try to protect themselves. At the risk of too many metaphors, everyone is stabbing everyone else in the back. However, more worryingly, the new owners clearly don't understand what drives the value proposition. Development in the primary product is being made dormant alongside an ongoing process of moving lots of engineering to low cost locations. My advice is to find somewhere else unless you are very desperate. You will probably regret choosing Anaplan.

1.0
8 Jun 2017
Recommend
CEO approval
Business outlook

Pros

Marketing is very good. It is interesting to see and experience up close how a company can present a good story even when the single product has significant problems.

Cons

TOXIC CULTURE I had so many interviews. They asked all the same questions. The process dragged on for many weeks. Bizarrely, most of my interviewers had left the company soon after I joined. The official story was they resigned, but this was not true. In my first month, I was bewildered by things that were happening inside the business. Meetings and events that should never have been planned took place. Meetings and interviews that were needed were cancelled, sometimes with no notice at all. I asked "how can this be"? The answer, from across many people, including senior executives, was "this married Executive is having an affair with this person". Senior executives laughed about it. And then subtle warnings of "do not get involved". When I turned to HR for help, I found to my shock that they were right in the middle of it. I watched in disgust as good people were fired (official story: resigned) and the "affair girls" were promoted to yet another level beyond their limit of competence. I was told that the affairs were happening at C level and VP levels. Anaplan talks about being disruptive. Unfortunately, this has all gone wrong as people at all levels take this to mean "go assassinate people above you or around you to boost your career opportunities". Very toxic, rampant and widespread. I sat near another team in Maidenhead. They openly and loudly joked about how they assassinated their leader and fooled HR leadership over this. MEDIOCRE PRODUCT I had looked at the product demos online before joining and felt optimistic. After joining, I found the reality quite different. It is a cloud-based spreadsheet. That is it. Internally, people said things like "just use a spreadsheet" and "it is full of bugs" and "ignore all those numbers, we can't work around those bugs". They are trying to overcome some of these product issues, but I am certain they do not have the management, leadership or resources to do it. In my view: The product concept is flawed. Even if they somehow get the bugs and errors resolved - which I doubt, it will still be a product that misses what the market needs. We used it internally for lots of things and it caused major problems. There are better and much cheaper alternatives in the market. Spreadsheets can be much more reliable and better. There are dozens of newer products from other software companies worth considering. GRAVEYARD FOR SALES There are a handful (very few worldwide) of Account Executives who are held up as the "stars" in sales. They talk at company events. This small number of salespeople achieve success by being very, very, very close to C-level decision makers at clients. They have already built these relationships during their career. They have a security pass to get into the client building and their own desk. They socialize closely with the decision makers. Due to these relationships, they could sell any software product to those clients. My observation: the sales culture is built around this. But once the sale is made and the client implements, are the CFO and others happy with the product? The vast majority of Account Executives join us after successful careers at other software companies such as SAP, Oracle etc, and then have the worst time of their careers and massively under-achieve. I am told that the recruiting function even focuses on this in interviews. Questions include: Which C level decision makers are you already close to? Name the companies and the executives? How strong are those relationships?

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Anaplan Response
8y
We thank you for your candid response. We take your feedback seriously. We never want our employees to have such a painful experience, and on behalf of the leadership team, we are sorry to hear this happened to you. In terms of hiring and culture, HR is going through transformation currently to better support our employees. We have hired a new head of recruiting to completely overhaul our recruitment process. We have created a culture team to address many of your important concerns. Everything from on-boarding of new employees to assessment and hiring of new leadership & management, which is currently taking place. We are dedicated to re-establishing trust with our employees, and it begins with more actions than words. We also have a renewed strategy for creating a world class product for our customers, partners and investors. Please reach out to HR, me or any member of the leadership team if you want more details. I hope you continue to reach out to HR and leadership with your concerns so that we can better address them. We also have set up an external HR compliance hotline, which you can reach out to. We want you to feel comfortable approaching your manager or others on the management team in situations where you have observed, or been the victim of fraud, abuse, harassment or misconduct, or where you believe violations of our Code of Conduct or other company policies have occurred. Their site is anaplan.ethicspoint.com
1.0
27 Jun 2023

Falling from Grace

Recommend
CEO approval
Business outlook

Pros

The engineers and engineering managers I interact with on a daily basis are incredible, by far the most talented group of people I've worked with. (Note: all of my colleagues have either been laid off (US) or are currently at risk of redundancy (UK) and will be replaced by offshore contractors. This will change my working relationships significantly in the coming months should I not be let go myself and I fear will be less positive).

Cons

Anaplan's strategic shift to profit at all costs since the Thoma Bravo acquisition is having a significant impact to company culture. Even before the news of mass lay offs many of the changes introduced by the EC were causing a significant downward shift in company culture (reduction of benefits, changes to remote working policies etc). Historically this was a people first organisation but that was the pre-Tb days, it's not that company anymore.

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