Does Ann Summers pay their employees well?

According to anonymously submitted Glassdoor reviews, Ann Summers employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Ann Summers. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Ann Summers?

45% of Ann Summers employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ann Summers 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Ann Summers?

Sales Assistant (79) , Sales Associate (51) , Team Leader (37) , Store Manager (25) , Retail Sales Assistant (14) , Assistant Manager (12) , Manager (11) , Deputy Manager (10) , Sales Advisor (7) , Supervisor (7) , Sales Consultant (6) , Retail Sales Associate (5) , Customer Assistant (4) , Department Manager (4) , Head Office (4)

What are the pros of working at Ann Summers according to real employee reviews?

"Great team to work with." ((in 32 reviews)); "Really can't stress how great the people are." ((in 32 reviews)); "Lovely staff and supportive environment." ((in 28 reviews)); "I also enjoyed the training the company provided and the discount was brilliant." ((in 9 reviews)); "Fun work environment for sales staff" ((in 7 reviews))

What are the cons of working at Ann Summers according to real employee reviews?

"Poor management, KPI targets hard to meet" ((in 49 reviews)); "Low pay even for management" ((in 46 reviews)); "Regional managers have nine lives" ((in 19 reviews)); "Long hours and sometimes not enough resource" ((in 17 reviews)); "Minimum wage to be responsible of opening and closing of a shop and cash handling." ((in 15 reviews))

What are the top reviewed Ann Summers locations?

London , Whyteleafe , Manchester , Leeds , Glasgow , Croydon , Sheffield , Brighton , Edinburgh , Southampton , Milton Keynes , Northampton , Bristol , Coventry , Newcastle upon Tyne , Plymouth , Stirling , Colchester , Birmingham , Liverpool , Cambridge , Derby , Canterbury , Caterham , Belfast , Aberdeen , Castleford , Reading , Maidstone , Leicester

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Ann Summers

Ann Summers Reviews

3.1

45% would recommend to a friend

(493 total reviews)

Maria Hollins

66% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (493 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Ann Summers has an employee rating of 3.1 out of 5 stars, based on 493 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ann Summers employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.4 stars).

Reviews by job title

493 reviews

3.0

2 Jul 2026

Good discounts, but high expectations for pay grade

Customer service

Recommend

CEO approval

Business outlook

Pros

Discount is really good there

Cons

Too much expected at pay grade

1.0

17 Jun 2026

Do not recommend

Warehouse operative

Recommend

CEO approval

Business outlook

Pros

Minimum wage. Free parking and free coffee.

Cons

The warehouse operations manager thrives and generates drama. Quite a toxic environment when you’re not the favourite of management. Weekend work. Forced to take holiday.

5.0

1 May 2026

Excellent work environment

Sales assistant

Recommend

CEO approval

Business outlook

Pros

- Excellent team - Overtime opportunities - Flexible shifts - Paid Birthday Off - Progression opportunities

Cons

- There are no current cons

Viewing 1 - 3 of 493 Reviews

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Jobs at Ann Summers

Retail Assistant Manager

Kingston upon Thames, England

Retail Assistant Manager