Pros
Some good people at this company, their expense audit product is actually really good. During company outings everyone has a great time and gets along. They used to do an annual company camping event which was really cool but no longer. The marketing, EMEA SDR leader, and presales guys are awesome, most of the sales guys are as well.
Cons
-Tons of limitations for selling their product, only value for customers is if they are already working with SAP or SAP Concur. Trying to sell AppZen into any other company using any other OCR or ERP, AppZen struggles to execute the integration and support the customer. -Sales leadership in the US is a worry, a lot of churn and burn -Partnerships is not an actual thing here, their partner network does nothing for the sales people -Drama in the office when people are actually there for an event or SKO. -During the interview process sales leaders lied about attainment and how well people are doing, only 15% of sales people are hitting/exceeding their quota -They claim the sales cycle is around 9 months, this is not true. More like 12-18 months especially for the Expense Audit product -If you are not performing within the first 2 quarters, you are micromanaged, assessed and then managed out. -A Sales Leader who acts like a petulant child, with mood swings and immature behaviour. -Their AP product doesn't even work, integrations lacking and failing Constant change of strategy, one year "complexity is our friend" the next leaders are telling us not to focus on selling AP and just focus on Expense Audit -The pricing, solution and execution of AI Agents here feels like they just went on ChatGPT and had it figure their pricing model out for them. It makes no sense, customers are confused and frustrated and no sales people there have confidence in it. -Relationship between the EMEA and US teams is toxic, EMEA team out performs the US team even though there are 3x more people in the US.
