Apple Reviews

Cons

It can be very busy at peak times but that comes with retail

Cons

Same thing everyday, very boring, tedious, you will turn into a robot and any creative aspirations you once had will be destroyed.

Cons

Still retail, so you do have metric and targets to achieve. Most days are filled with getting numbers up. Just learn what is expected of your and do your best. Ask questions before you make mistakes.

Cons

Management are quite lazy, very quick to hand out investigations and get their staff fired, can’t really take constructive criticism well

Cons

retail management needs more training

Cons

Boring and can get repetitive at times

Cons

- Hard to make moves upward on the career ladder - Retail and Corporate do not mix, to the point that it is like two different companies - Middle management suffocates individual progress and destroys innovation - Cultish pressures - to be the best is "good enough" this year, maintaining this high level of service and training year after year is viewed as at best staying the same which is translated as getting worse. With pay increases for exceeding expectations of 0.2% of the annual salary on top of 2% for achieving these high levels of performance. - Career experiences doing highly paid specialist work at the same pay rate as doing your current job! Showing that you are fully capable of the specialist job and then returning unceremoniously to your old job at the end with no new role or responsibilities to recognise the time spent learning. Why? - Customer service is getting diluted into upselling

Cons

Recruiting processes is backwards, company values headcount over skill and you will be overlooked for higher hour positions/roles in favour of staff with less experience. This is due to the interview questions being “marked”. Personal skill or experience is not valued. At times new roles which are filled seem like a diversity hire. Management are PR people who will make promises to keep you happy but are almost never carried out. Overtime was recently cut for everyone with no explanation or acknowledgment from managers. They act as if nothing has happened. Borderline impossible to get more hours, so you better be happy with your minimum contract. If you are off sick you will be nagged to attend a “Bupa health session” which feels like an Apple way of spying on your health. The scheduling app “workjam” is awfully slow for a company designed around sleek and elegant products. This app is clunky and hard to use. Company offers “Career experiences” which are 6 month programmes where staff can take on roles like “lead” or “training”. These roles do not come with a pay increase and 99% of the time do not see the person in that experience progress into the roles they were performing. The whole programme feels like a way to get extra labour out of people without having to pay the extra.

Cons

Fortification of knowledge could be a better focus.

Cons

Worked really hard it makes it hardly worth the pay. The leadership team is all over the place, making decisions and going back on them. The policies are followed but management really lacks heart and empathy.