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Apple Reviews

Updated 26 June 2017
9,978 reviews

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4.0
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9,978 Employee Reviews

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Pros
  • Great benefits as soon as you start (in 935 reviews)

  • work from home - no commute - decent pay (in 226 reviews)

Cons
More Pros and Cons

  1. "Great for the most part"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Specialist in Stratford, London, England
    Current Employee - Technical Specialist in Stratford, London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Apple full-time (More than a year)

    Pros

    Great benefits Fantastic team Flexible holiday

    Cons

    Progression works on a favouritism scale


  2. "Just perfect"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in London, England
    Current Employee - Customer Service in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 3 years)

    Pros

    You will learn a lot at Apple !

    Cons

    Nothing to complain. I love being at Apple.


  3. Helpful (3)

    "Great Place to work. Some bad points but would work there again :)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist in London, England
    Former Employee - Specialist in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple part-time (More than a year)

    Pros

    People are great, pay is great, work is relatively easy (If you love tech like i do). Great discount on products.

    Cons

    Working hours can be long. Easy to work past your contacted hours while serving customers (this isn't that bad as you get paid for every second you do).

    Advice to Management

    Increase your retention of great staff. It seems you guys don't appreciate your staff very much. In my time there i saw many great workers (some of which top 10 sellers) told that they have to leave (due to signing temp contracts and not being kept on), however, keeping people who do less work but socialised with you guys. Favouritism shouldn't rule over skill and great work ethic.


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  5. "Great people!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time

    Pros

    Family environment, peer to peer support, always available for continuous feedback

    Cons

    Long hours, high pressured environment

    Advice to Management

    Continue to be great!


  6. "Some people can be childish"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Apple Retail - Expert in London, England
    Current Employee - Apple Retail - Expert in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 5 years)

    Pros

    Good environment to learn.

    Cons

    Some people can be childish

    Advice to Management

    Listen more than you speak. Speak once you have heard.


  7. "good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Omagh, Northern Ireland
    Former Employee - Customer Service Representative in Omagh, Northern Ireland
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple (Less than a year)

    Pros

    I have many pros from my time here. I enjoyed my time

    Cons

    I have no negatives from my time here. They taught me a lot and the culture was good

    Advice to Management

    non


  8. Helpful (7)

    "Avoid EMEIA DFA in Europe Finance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in London, England
    Current Employee - Senior Financial Analyst in London, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 3 years)

    Pros

    Apple, collectively, is full of passionate, smart, and driven individuals. People hold themselves to high standards and great attention to details. Everyone wants to do what's best for our customers.

    Cons

    Unfortunately, there are really bad eggs in the London office. There is a lot of focus on doing non-value-add type of work. Managers tend to play favourites and isolate those who disagree with them, even if their points can be extremely valid. People seems to be promoted based on tenure rather than aptitude. You have to kiss up to you boss to advance in your career. These comments only extend to the European finance team. Other functions like marketing or engineering do not play office politics like this group. The compensation is also terrible compared to all the places I've worked at in the past 10 years.

    Advice to Management

    If more than a handful of people are leaving with a quarter, maybe it's time to start looking at which managers are the issue rather than the analysts. Favouritism to some extent is fine, but not when the people getting propped up are those who are most incompetent. Stop hiring people with accounting backgrounds. It is absolutely useless in DFA.


  9. "Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mac Specialist (Apple Store) in London, England
    Former Employee - Mac Specialist (Apple Store) in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great atmosphere to work in, diverse people.

    Cons

    Repetitive sales. Not much room for progression, Staff turnover is high


  10. Helpful (5)

    "Overall positive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Apple Genius in Manchester, England
    Current Employee - Apple Genius in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 3 years)

    Pros

    - The people you work with are without a doubt the most incredible, passionate, interesting, talented, intelligent people you will work with in your life.
    - The company has an amazing philosophy in regards to its effect on the environment, it's passionate towards individuality, and has a desire to make the work a better place.
    - Working here will open doors throughout your career, both within and outside of Apple. People are always interested when they hear you work for Apple.
    - Busy environment - there was never a day spent waiting for things to happen. This made the days go quickly and I went home knowing that I had achieved something that day.
    - Employees are looked after well, with fitness and health reimbursements, good discount, and personal support for any issues faces within life.
    - During busy periods i.e. launches and holiday seasons, you are kept motivated and looked after by the leadership team.
    - The opportunity to try out new roles both within retail and corporate.
    - Excellent environment for open communication and feedback.
    - The ability to develop yourself is phenomenal here, particularly for students and graduates.

    Cons

    - Although when compared to other retail jobs the pay is higher than average, when you assess the work and effort you put into each role, the general consensus is that staff are underpaid. However, roles within management have an excellent pay.
    - Busy - not a great environment to work in whilst ill, or going through personal issues. On days like these work can be relentless.
    - Customers spend a lot of money on Apple products, and quite rightly when things go wrong they aren't too happy with this. Dealing with people in this situation is not easy and can be extremely tiring.
    - Job has become quite measures bases. Apple has lost it's original core value of creating great experiences. It is now heavily focussed on revenue and iPhone upgrade.
    - As with any retail role the hours are very unsociable. It is difficult to plan any personal social activity in advance due to a lack of knowledge of which day you will have off.


  11. Helpful (1)

    "Producer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Creatively driven and friendly people, plenty of time to do your best work. Good budgets available to carry out best work.

    Cons

    Feels over staffed at times, which means that often there is not enough work to go around. Transcreation office means that most original creative work is carried out in the US. You work on a need to know basis, so very exclusive.

    Advice to Management

    Engage your contract staff more. They are there to do the same jobs and should be made to feel like part of the wider operation.


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