Aptean Reviews

3.4

56% would recommend to a friend

(1,226 total reviews)
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TVN Reddy

67% approve of CEO

50% positive business outlook

Aptean has an employee rating of 3.4 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aptean employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
3 Oct 2020
Recommend
CEO approval
Business outlook

Pros

No pros come to mind.

Cons

The job is sold incredibly well on paper and in the interview, you'll be told all of the wonderful things about the company, great progression, good work/life balance, etc. None of this is true, you will be expected to work unpaid overtime, weekends, always be on call day and night to answer the phone/emails. On top of this you will rarely be able to take holiday, unless you go somewhere with good WiFi as you will be expected to be available to work. Your workload will get bigger and bigger as time goes on and the amount of overtime will increase in turn, completely taking over your life. You will be treated as a number, not a person, the lack of humanity at this company astounds me, most of management adopt more of a bullying attitude than anything else, this is unlike anything I have seen in my entire working career, you will be broken down a lot during employment, made to feel worthless on multiple occasions, despite doing far more work than what should be expected of a single person. This review is not written out of bitterness, but as a warning to anyone considering working here, please avoid if you can, this is a heartless company with a very high employee turnover, both voluntary and involuntary, job security is non existent.

1.0
11 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Good progression opportunities, good learning resources, mostly good people

Cons

Should start with a warning before going in to depth: if your company is acquired by Aptean, expect to see immediate redundancies and price increases for valued customers. Don't buy into "it's business as usual" or "we won't be making any changes for at least 12 months", be on very high alert as soon as the acquisition is confirmed. The bottom line is that Aptean acquire you for your customers NOT for your talent, knowledge or expertise, and they'll start stripping the business immediately. Of course they'll warn against this early doors - the fact they even mention that they're backed by private equity firms and reassure you regarding this, is a red flag in itself. So, Cons - Inappropriate town halls - plenty of talk about how great Aptean is whilst staff are going through really difficult redundancy procedures, it's actually quite distressing. I really thought we were being punked when during a town hall they said they were recruiting for talent, when everyone in the room was at risk of redundancy. It's demoralising, sort it out. Suspect redundancy processes - pretty standard scoring process but the score that cost me my role was utter tosh, and proved they hadn't actually done ANY research on me. It's a cost cutting, face-fitting exercise, and not a talent retention exercise (which is how they framed it). No real strategy to speak of - regular acquisitions mean regular changes to direction and strategy, regular changes to staff and line management. No transparency - acquisition is an anxious time for everyone, but you will be blocked from requesting more information. You spend months doing deep-dives with various Aptean bods whilst they pull apart your business, processes and people. Then you'll be left for months on end with no idea as to if there's a 'go-forward' strategy for your area. Trusted senior managers/Directors start to go quiet, then disappear entirely - honestly, it's like the KGB. An us versus them culture - you're either 'Aptean' or you're not. And you're looked down on if you don't fit the mould - they make this very clear in early acquisition meetings. Fickleness - when we were acquired, we were told to essentially 'play the game' in terms of networking, and to fight hard to save our roles. It's all very superficial and if you're a person who likes to know where they stand, it's not for you.

2.0
18 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Training, good resources, exposure to corporate applications

Cons

Severe lack of communication to the acquired companies. The company I worked for was acquired by Aptean. When Aptean management arrived at the very start of the acquisition, they said it was business as usual. Staff were concerned about their offices in China and India carrying out work for our company, Aptean assured us that it wouldn't be the case. In under a year, Aptean closed offices, carried out two rounds of redundancies and started outsourcing work to their offshore offices. The first thing Aptean management advise is ignore glassdoor reviews... Unfortunately, this is business and Aptean, Vista and TA (joint owners of Aptean) have no consideration to the employees.

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